OVERALL CUSTOMER
REFERENCE RATING
4.7
"The reporting helps us make sure patients get here and come properly prepared...."
Ken Zito
Administrator
"Our patients are embracing this technology...."
Janis Rosenburg
Business and Communications Director
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"I thought calls were just calls… until we left West...."
Elene Aiken
Practice Administrator
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"The results we achieved with West were far better than what we could have accomplished manually, Beca..."
Stacie Falati
RN Director of the Endoscopy Department
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"Continued growth in patient opt-in has us now delivering 57% of our appointment reminder notification..."
Jeremy Rogers
Division Director
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"West’s account management team has greatly improved our ability to collect survey data we can effecti..."
Deana Rivas
NextGen Development Specialist
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"Before West, our staff was simply too overwhelmed to reach out to each scheduled patient on a daily b..."
Cindy Whiddon
Practice Administrator
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"Since the implementation of TeleVox Payment Reminders, we have been able to notify more patients rega..."
Diane Allen
Project Manager, Patient Business Services
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"Our patients are impressed that we’re monitoring their health so closely, and we’re building relation..."
Jay Bonner
Contact Center Director
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"We have fewer letters to send out and fewer past due calls to make. We are also getting balances unde..."
Mountain View Medical Group
Mountain View Medical Group
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"TeleVox Patient Surveys are an important part of our quality initiatives, helping us stay focused on..."
HealthCare Partners
HealthCare Partners
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"We’ve advertised on billboards, placed newspaper ads and sponsored local events, and our on-hold syst..."
Charlene Deufel
Medical Secretary
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"There has been a significant time and cost savings. The automated notifications have been very effici..."
John Sutter
Dr John Sutter
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"In our experience, the further out appointments are, the more likely our patients are to no-show Givi..."
Taraq Mazher
Director, Scheduling and Registration
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"Working with West for recalls has allowed us to better balance well visits throughout the summer, We..."
Shelly Abercrombie
Office Manager
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"We have so many patients who thank us for the call, Because in many cases, it’s not that they CAN’T p..."
Cheryl Hopson
Supervisor
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Testimonials & Customer References of individual West Corporation customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if West Corporation is the right business software or service for your company.

We monitor all 26 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.