OVERALL CUSTOMER
REFERENCE RATING
4.7

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"West’s account management team has greatly improved our ability to collect survey data we can effecti..."
Deana Rivas
NextGen Development Specialist
"The notifications have helped us connect with people that haven’t yet responded. They were overlookin..."
Carmen Goodwin
Billing and Collections Manager
"I thought calls were just calls… until we left West...."
Elene Aiken
Practice Administrator
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"The reporting helps us make sure patients get here and come properly prepared...."
Ken Zito
Administrator
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"The results we achieved with West were far better than what we could have accomplished manually, Beca..."
Stacie Falati
RN Director of the Endoscopy Department
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"We saw immediate improvements through increased visits, increased revenue and increased productivity...."
Lucas Davis
Director
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"The cost savings were immediate, and the no-show rate was quickly cut in half...."
Valencia Freeman
Manager
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"In our experience, the further out appointments are, the more likely our patients are to no-show Givi..."
Taraq Mazher
Director, Scheduling and Registration
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"We have so many patients who thank us for the call, Because in many cases, it’s not that they CAN’T p..."
Cheryl Hopson
Supervisor
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"We’ve advertised on billboards, placed newspaper ads and sponsored local events, and our on-hold syst..."
Charlene Deufel
Medical Secretary
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"I believe that in the ever-changing landscape of the healthcare industry, it becomes even more import..."
Rosemary Parkinson
Senior Information Analytics Specialist
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"Our patients are impressed that we’re monitoring their health so closely, and we’re building relation..."
Jay Bonner
Contact Center Director
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"It is a huge plus for PPC to have our 30 day reminder calls, especially for those patients who schedu..."
Kari Satrom
Front Office Manager
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"There has been a significant time and cost savings. The automated notifications have been very effici..."
John Sutter
Dr John Sutter
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"Since the implementation of TeleVox Payment Reminders, we have been able to notify more patients rega..."
Diane Allen
Project Manager, Patient Business Services
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"West and Wpromote have translated complex online marketing concepts into a simple form that’s easy fo..."
John A. Dorsch
Owner
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Testimonials & Customer References of individual West Corporation customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if West Corporation is the right business software or service for your company.

We monitor all 26 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.