Artera

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Read 84 Artera reviews and testimonials from customers, explore 52 case studies and customer success stories, and watch 6 customer videos to see why companies chose Artera as their Hospital Communications Software

Artera delivers a platform-level patient communications solution that integrates across a health system’s tech stack (EHRs/EMRs, single-point solutions, apps, and more) to deliver patients a simple, cohesive communications experience while reducing workload for healthcare staff.

By unifying disjointed communications and information into a single channel for patients, Artera fuels healthcare providers to deliver healthier patients, more efficient staff and more profitable organizations. The Artera platform helps 500+ unique health systems facilitate 1.1 billion messages for 40+ million patients.

Founded in 2015, Artera (formerly WELL Health) is based in Santa Barbara, California and has been named on the 2021 Deloitte Technology Fast 500 and ranked on the Inc. 5000 list of fastest-growing private companies for three consecutive years.

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Customer Rating Review Scorebased on 1763 reference ratings
4.8/5.0 (1763)
  • Top Performer 2025 2025
    Fall 2025Top PerformerHospital Communications Software

Featured Testimonials

  • “They don’t have to sit and leave messages and wait for a phone call back. If they have a question, they text us and we respond back to it.”

  • "Before, when the front desk took payment, staff had to manually enter it into the practice management system which was a multi-step process. Auto-posting patient payments in real-time is a huge win and saves on labor.”

  • “Home health agencies need a better and scalable way to communicate with patients. After evaluating WELL, I immediately saw how their technology could solve Home Health’s most challenging communication gaps. This is a total game changer.”

Featured Case Studies

  • Dayton Children’s Hospital Uses Artera Analytics Plus with Self Service Functionality to Optimize Patient Communication and Improve Staff Efficiency

  • Cedars-Sinai Improves Epic MyChart Enrollment by 19% Using Artera

  • Monterey Spine & Joint Reduces Patient Response Time From Days to Minutes

Featured Customer Videos

Additional Artera Information & Resources

Read Artera Reviews, Testimonials & Customer References from 84 real Artera customers.

Browse Artera Case Studies, Customer Success Stories, & Customer References from 52 businesses that use Artera.

Watch Artera Customer Videos to learn why 6 businesses chose Artera.