“It’s been really beneficial to have one central control area that enables overall administration of the company’s expenses as well as full back-up for all users of the system. It’s also very useful that certain members of staff can have administrational rights to their own division. This helps the line …

“We spent time investigating products available to automate the process, focusing on the need to enable the engineers to submit their claims remotely whilst reducing manual handling and entry to essentially alleviate double handling.”