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Wayflyer Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References33 total
    About

    Happy Returns offers the industry’s only comprehensive solution to initiate, accept, and process returns. With best-in-class returns software, forward-thinking retailers reduce refunds and increase exchanges over 36%—2X above the industry average. They also raise customer lifetime value by giving shoppers an easy, frictionless experience, no matter how they choose to return: by mail, in-store, or in-person at over 700 Return Bars nationwide. No packaging is required for in-person returns, and refunds are initiated immediately. From Return Bars, items bulk-ship inside reusable, eco-friendly boxes using industry-low carrier rates. Bicoastal Return Hubs then inspect, process, and ship items to their next destination, again leveraging low carrier rates and aggregated shipping for economies of scale.

  • Reference Rating
    4.7 / 5.0
    Customer References63 total
    About

    Medallia Agent Connect is a part of StellaService. Medallia Agent Connect is a people success platform built specifically for customer service teams. With Stella Connect, brands can measure and boost the performance of contact center agents through specific customer feedback after every interaction. This leads to real-time collaboration and microcoaching that enhances workflow management, creates efficiencies, and ultimately results in a happier workforce and increased Net Promoter Score. Brands using Medallia Agent Connect include Jet.com, Williams-Sonoma, ESPN, Earnin and hundreds more across industries.

  • Reference Rating
    4.7 / 5.0
    Customer References29 total
    About

    UltraCart was started in 1996 to meet the needs of a merchant who wanted to take her goods and sell them online with two different websites. Over time UltraCart's focus on meeting merchant's needs has developed into the Best Shopping Cart for small to medium business. Their merchants are constantly amazed at how low the cost is compared to value they receive everyday.

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