“We were surprised by how fast and responsive the Waitwhile support team was once we went live. We were either able to get an answer quickly or look at the existing knowledge base and get an answer. We appreciated that the team was able to work with us and put something together that worked for our specific use case. The Waitwhile team was quick to adapt to what we wanted and able to give us what we needed as opposed to saying, ‘here‘s the technology – now you guys go figure it out.’”