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Waitwhile

Read 24 Waitwhile reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch customer videos to see why companies chose Waitwhile as their Queue Management Software

Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Waitwhile provides the world's most intelligent queue management system. It’s used by thousands of businesses across 100+ countries, including restaurants, barbershops, salons, universities, hospitals, any many others.

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Customer Rating Review Score based on 2024 reference ratings
4.8/5.0 (2024)
  • Winter 2026 Top Performer Queue Management Software

24Testimonials

  • “I just love Waitwhile. I love all the capabilities. It’s line busting at its best.”

  • “With Waitwhile’s analytics functionality, we have been able to track the serving time of our agents and hence, if they are not meeting the criteria, we will provide coaching – …

  • “We want to delight our customers – and Waitwhile helps us achieve that goal.”

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23 Case Studies

  • Waitwhile improves the wait experience for guests at Tribeca Film Festival

  • Applebee’s uses Waitwhile to improve the guest experience & save staff time

  • SUMMIT One Vanderbilt manages customer flow with Waitwhile

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Additional Waitwhile Information & Resources

Read Waitwhile Reviews, Testimonials & Customer References from 24 real Waitwhile customers.

Browse Waitwhile Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Waitwhile.