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Voxco Case Studies

  • Optimizing Listener Data Collection via Centralized, Automated Phone Interviewing

  • Leading regional MR firm maximizes interviewer productivity with Voxco Mobile Offline

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    4.7 / 5.0
    Customer References53 total
    About

    GetFeedback is a modern online survey software application that allows anyone to create visually engaging, branded, mobile-ready surveys in minutes. GetFeedback automatically formats users' surveys perfectly for those taking it on smartphones, tablets, and browsers. GetFeedback's mission is simple - to help companies understand and improve their customer experience with beautiful, easy-to-use software.

  • Reference Rating
    4.7 / 5.0
    Customer References61 total
    About

    Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot, and Buffer to measure and improve the quality of their customer experience. Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS), and Customer Effort Score (CES) per agent, team, country, product line or company-wide Use Post-resolution email surveys to survey your customers automatically after you resolve a ticket, conversation, chat, deal, etc. Once set, you don’t have to do a thing. Use In-signature surveys to ask customers for feedback at the bottom of every email. Act quickly to turn a conversation around, when it starts to derail. Use survey link URLs & turn any customer touchpoint into an opportunity to gather feedback about the brand and customer experience. Get real-time feedback on your website's user experience. Nicereply's website pop-up surveys can help you convert more customers by improving your website & software's usability Integrate Nicereply with your CRM system. Nicereply integrates with all the popular solutions like Zendesk, Front, LiveAgent, Freshdesk, Pipedrive, Helpscout, and more. See your data in your CRM software and set automation based on the scores & feedback. Fully customize your surveys in terms of branding, visuals, survey questions, rating scales, and metrics. See all your CSAT, CES, and NPS data in a clean, easy-to-navigate dashboard.

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    4.7 / 5.0
    Customer References30 total
    About

    Survey Software, Customized Survey Solutions, and Services firm. Since 1981, Snap Surveys has established itself as a leading provider of Survey Software. Snap Survey Software is a suite of integrated software programs for questionnaire design, publication, data collection, analysis, and reporting used across all modes of survey research (online surveys, paper surveys, mobile surveys, kiosk surveys). It consists of a core product, Snap Professional, and specialist modules that may be added to extend the capabilities to Kiosks, Tablets, Smartphones, Paper for Scanning, and Telephone Interviewing. The latest version, Snap 11, contains hundreds of improvements and new features for all types of surveys.

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