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Vonage

Read 187 Vonage reviews and testimonials from customers, explore 173 case studies and customer success stories, and watch 44 customer videos to see why companies chose Vonage as their Call Center Management

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead in the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC) and operates within Ericsson Group Business Area Global Communications Platform (BGCP).

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  • 187 Testimonials View
  • 173 Case Studies View
  • 44 Customer Videos View
Customer Rating Review Score based on 4622 reference ratings
4.7/5.0 (4622)
  • Fall 2025 Top Performer Call Center Management Software
    Press Release Report

187Testimonials

  • “When there’s a critical problem at 2:00 am, our customers depend on us to wake them up. The best way to do that is with a phone call. That’s why …

    Jeremy Bourque Product Manager Notification Delivery

  • “This resulted in agents switching back and forth from the phones to chat, often times leaving calls waiting.”

    Steve Cox VP of Customer Support

  • “We recently hit a milestone of completing 1.5 million calls per day. That’s a testament to our partnership with Vonage, which gives us the tools to scale globally while maintaining …

    Colin Specter SVP of Revenue
186 more testimonials currently locked

173 Case Studies

  • Carousell Enhances Customer Engagement and Safeguards Against Fraud with Vonage

    Ketan Mujumdar Director of Engineering

  • New realty hits the ground running with support from Vonage

    Greg Henderson Broker/Owner

  • CourtCall Provides Simplified Access to Virtual Court Appearances and Other Legal Proceedings …

    Matt Wapnick Director of Business Development
172 more case studies currently locked

44 Customer Videos

  • Schneider Electric - Customer Success Story (Carmen Woo - Solution Architect)
    Play Video
    Carmen Woo Solution Architect
  • Author Solutions Turns Its CX Into a Non-Friction Story
    Play Video
    Gavin Kelly Senior Manager, IT Operations
  • Why Reliable Access to Information Makes All the Difference
    Play Video
    Nancy Wilson President and Chief Executive Officer
43 more videos currently locked

Additional Vonage Information & Resources

Read Vonage Reviews, Testimonials & Customer References from 187 real Vonage customers.

Browse Vonage Case Studies, Customer Success Stories, & Customer References from 173 businesses that use Vonage.

Watch Vonage Customer Videos to learn why 44 businesses chose Vonage.

FeaturedCustomers has 1,896,975+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.