34 Volunteer Software Testimonials

"By the way, thanks for getting back to me so quickly. You folks at VolSoft rock! I tell everybody that this is the best software that came down the pike."

"We use Volunteer Reporter and have been extremely happy with the program and technical support. We have been using Volunteer Reporter for about 3 years now. All reports and statistics we generate with Reporter coincide with the needed documentation for reporting in grants, FSR’s, etc. Also, we are given regular upgrades, so the program is constantly improving itself. The support team has always been very friendly and helpful to resolve any problems. We also love that workstation managers can enter their own hours via our website using the Web Assistant feature in Reporter."

"We have been using Volunteer Reporter Software for at least 12 years and are satisfied customers! Our RSVP project is large, with over 1800 active volunteers and 150 worksites; we require a database that can handle this capacity—your product does this very well. Just this morning, our IT staff loaded the 6.0 version. Our three RSVP staff members are using it now. When I overheard Janice’s praise, I asked her to e-mail me so that I could forward to you. Thank you for continuing to provide an excellent product, plus offering outstanding customer support. We appreciate the annual updates, as they improve the database. Also a final comment—we are grateful that you have kept the pricing both fair and affordable."

"By the way, I was recently at the Southern California Directors meeting and your ears must have been burning because we were all talking about you. Everyone is so pleased with the support you give. We all had something to say about your responsiveness and helpfulness and kindness. If there were directors present who do not have your software, I’m sure they will want to purchase it. Thanks for all you do and the great way you do it!"

"I’ve used Volunteer Reporter for nine years and I really like it. The technical assistance is great – quick response, polite people who are very patient. I was extremely impressed with their response to requests for changes/additions to the software. Spent a great deal of time making the decision of which software to purchase and I’ve always been satisfied with my choice."

"I just want to thank you and your staff for your professionalism and support. You respond to telephone calls promptly and your continual upgrades assist us in keeping our data up to date as needed. Again sincerest appreciation!"

"I have been using Volunteer Reporter and now use their online reporting system (Web Assistant) where volunteers or stations can add hours through my website and I have to say my hours being reported have increased by at least 20% (guessing). It has saved me and my volunteer coordinator hours of work. Every morning we simply review the hours reported and then simply “accept” them and they all are downloaded right into our database! Takes five minutes! Volunteers can apply that way too."

"I purchased it when at another hospice and found it to be most successful so now I am at a different hospice and we have been fortunate to receive funding to get the same programme here."

"As always, the help from Volunteer Software is tremendous – as though you are right there in my head knowing exactly what I’m asking."

"Volunteer Software is responsive regarding technical issues and very helpful with support questions."

"I have been using the Volunteer Reporter for a while now and I have found it to be very useful! Also, the Volunteer Software Tech Support is very useful, just give them a call. After all, you are paying for it!"

"The term “technical support” usually sends chills down my spine—except when I contact Kyle for help with Volunteer Reporter! I am so impressed by her professional manner and expert product knowledge. She has the unique ability to explain things in a manner that is easy to understand and she does not quit until she is sure the issue is resolved. Thank you for consistently providing excellent support!"

"Nice updates, by the way. I really like them. You’re not flipping through the tabs, you’re scrolling down through."

"We enjoy working with you and love the software. Your support is outstanding. I can’t imagine running a volunteer program any other way than by using your Reporter!!! Thanks for always being there! And your patience. I really appreciate!"

"Hi Volunteer Reporter! I want to give a quick shout-out to the technical support staff. They are top quality service material! They solved my issue quickly and are VERY knowledgeable about your program!"