34 Volunteer Software Testimonials

"We here at the Foster Grandparent Program use a program named Volunteer Reporter. It is very useful and has everything and more that we could want. The nice thing is that the customer service is outstanding and will help you in a very timely manner. I have never had to wait! In addition, their prices are so affordable you can’t afford not to allow them to do all the work for you. All you need is to enter the volunteer’s information. I highly recommend this program for anyone that wants something easy yet allows very diverse reporting, labeling, letters, etc."

"I have been using Volunteer Reporter and now use their online reporting system (Web Assistant) where volunteers or stations can add hours through my website and I have to say my hours being reported have increased by at least 20% (guessing). It has saved me and my volunteer coordinator hours of work. Every morning we simply review the hours reported and then simply “accept” them and they all are downloaded right into our database! Takes five minutes! Volunteers can apply that way too."

"There is such great software. I absolutely love it. I’ve used lots of software and this is my favorite."

"I just want to thank you and your staff for your professionalism and support. You respond to telephone calls promptly and your continual upgrades assist us in keeping our data up to date as needed. Again sincerest appreciation!"

"If you are in the market to upgrade or purchase new volunteer software to manage your database then you may want to read on. We recently purchased the Volunteer Reporter from a company called Volunteer Software in Missoula, Montana. We had been using Voltrak since it came out and we are just so pleased with our new software. It is very user friendly, inexpensive, runs a multitude of customized reports, they offer free data conversion from your old system, on-line tutorials, touch-screen sign in, which the volunteers love, and their customer service and technical support are unbelievable! I would highly recommend contacting them. They offer a free trial which gives you a hands on look at all of the great features of this program. P.S. This is just my own humble opinion – no promotional fees were paid by the company!"

"I had to mention that the Volunteer Reporter has been a wonderful alternative to years of frustration with a software nightmare. Since we have been using the Reporter, tracking volunteers, reporting and so much more has become easy and effortless with a minimal amount of training. They have been very prompt in helping out with any questions or technical assistance one might have. I could not be more pleased and have now gotten the program for our satellite office as well. I looked at several other software programs over a two year period before deciding on this one. It is a very user friendly program. Again, I firmly endorse this program and for the first time in many years we are happy with our software!"

"We have been using Volunteer Reporter Software for at least 12 years and are satisfied customers! Our RSVP project is large, with over 1800 active volunteers and 150 worksites; we require a database that can handle this capacity—your product does this very well. Just this morning, our IT staff loaded the 6.0 version. Our three RSVP staff members are using it now. When I overheard Janice’s praise, I asked her to e-mail me so that I could forward to you. Thank you for continuing to provide an excellent product, plus offering outstanding customer support. We appreciate the annual updates, as they improve the database. Also a final comment—we are grateful that you have kept the pricing both fair and affordable."

"The new reporter software is very professional looking and I appreciate it. As a former, computer programmer, I truly appreciate the hard work and dedication that went into producing this update and without any bugs. How impressive! It will be wonderful to work with this software."

"I need to mention this to you as I was gone for two weeks after they installed our upgrade. I have now had a chance to work with it for a bit and need to let you know it is the BEST upgrade I have ever experienced. So much easier and smoother, thank you, thank you!"

"We use Volunteer Reporter and have been extremely happy with the program and technical support. We have been using Volunteer Reporter for about 3 years now. All reports and statistics we generate with Reporter coincide with the needed documentation for reporting in grants, FSR’s, etc. Also, we are given regular upgrades, so the program is constantly improving itself. The support team has always been very friendly and helpful to resolve any problems. We also love that workstation managers can enter their own hours via our website using the Web Assistant feature in Reporter."

"The Volunteer Reporter is very user friendly and you can track just about anything you want to with it!"

"I just want to take a moment to tell you how much I appreciate the help I receive from the support desk. Your staff is undoubtedly the most helpful and pleasant support people I have ever worked with. Most “support” people are computer “geeks” that talk down to their clients; your folks definitely do not fall into that category. When I started in this position, I learned the Reporter by trial and error and your employees never made me feel “dumb”. Your staff has always been extremely knowledgeable and helpful. I just thought you should know."

"Since 1990 we’ve used the Reporter to be more productive creating job descriptions, matching volunteers with jobs using the skills bank, and tracking volunteer hours. Entry and report creation is straightforward and intuitive. This has allowed us to delegate the work from staff to volunteers with no loss of accuracy. I can’t imagine running a Volunteer Center or RSVP without it."

"Volunteer Software from Missoula, Montana has an excellent software package called The Volunteer Reporter. I have it and a number of other Minnesota projects are purchasing it. I love the Reporter! It runs through Windows and is very user friendly. Unlimited report capabilities, even Impact Statements. Try it."

"The term “technical support” usually sends chills down my spine—except when I contact Kyle for help with Volunteer Reporter! I am so impressed by her professional manner and expert product knowledge. She has the unique ability to explain things in a manner that is easy to understand and she does not quit until she is sure the issue is resolved. Thank you for consistently providing excellent support!"