34 Volunteer Software Testimonials

"I had to mention that the Volunteer Reporter has been a wonderful alternative to years of frustration with a software nightmare. Since we have been using the Reporter, tracking volunteers, reporting and so much more has become easy and effortless with a minimal amount of training. They have been very prompt in helping out with any questions or technical assistance one might have. I could not be more pleased and have now gotten the program for our satellite office as well. I looked at several other software programs over a two year period before deciding on this one. It is a very user friendly program. Again, I firmly endorse this program and for the first time in many years we are happy with our software!"

"The term “technical support” usually sends chills down my spine—except when I contact Kyle for help with Volunteer Reporter! I am so impressed by her professional manner and expert product knowledge. She has the unique ability to explain things in a manner that is easy to understand and she does not quit until she is sure the issue is resolved. Thank you for consistently providing excellent support!"

"I purchased it when at another hospice and found it to be most successful so now I am at a different hospice and we have been fortunate to receive funding to get the same programme here."

"I love your upgrade to 6.0. They did a great job and I find it very easy to use. I had some filters and everything and it just MOVED."

"We enjoy working with you and love the software. Your support is outstanding. I can’t imagine running a volunteer program any other way than by using your Reporter!!! Thanks for always being there! And your patience. I really appreciate!"

"By the way, I was recently at the Southern California Directors meeting and your ears must have been burning because we were all talking about you. Everyone is so pleased with the support you give. We all had something to say about your responsiveness and helpfulness and kindness. If there were directors present who do not have your software, I’m sure they will want to purchase it. Thanks for all you do and the great way you do it!"

"Volunteer Software is responsive regarding technical issues and very helpful with support questions."

"I have been using Volunteer Reporter and now use their online reporting system (Web Assistant) where volunteers or stations can add hours through my website and I have to say my hours being reported have increased by at least 20% (guessing). It has saved me and my volunteer coordinator hours of work. Every morning we simply review the hours reported and then simply “accept” them and they all are downloaded right into our database! Takes five minutes! Volunteers can apply that way too."

"We have been using Volunteer Reporter Software for at least 12 years and are satisfied customers! Our RSVP project is large, with over 1800 active volunteers and 150 worksites; we require a database that can handle this capacity—your product does this very well. Just this morning, our IT staff loaded the 6.0 version. Our three RSVP staff members are using it now. When I overheard Janice’s praise, I asked her to e-mail me so that I could forward to you. Thank you for continuing to provide an excellent product, plus offering outstanding customer support. We appreciate the annual updates, as they improve the database. Also a final comment—we are grateful that you have kept the pricing both fair and affordable."

"The new reporter software is very professional looking and I appreciate it. As a former, computer programmer, I truly appreciate the hard work and dedication that went into producing this update and without any bugs. How impressive! It will be wonderful to work with this software."

"I need to mention this to you as I was gone for two weeks after they installed our upgrade. I have now had a chance to work with it for a bit and need to let you know it is the BEST upgrade I have ever experienced. So much easier and smoother, thank you, thank you!"

"There is such great software. I absolutely love it. I’ve used lots of software and this is my favorite."

"We use Volunteer Reporter and have been extremely happy with the program and technical support. We have been using Volunteer Reporter for about 3 years now. All reports and statistics we generate with Reporter coincide with the needed documentation for reporting in grants, FSR’s, etc. Also, we are given regular upgrades, so the program is constantly improving itself. The support team has always been very friendly and helpful to resolve any problems. We also love that workstation managers can enter their own hours via our website using the Web Assistant feature in Reporter."

"The Volunteer Reporter is very user friendly and you can track just about anything you want to with it!"

"I just want to take a moment to tell you how much I appreciate the help I receive from the support desk. Your staff is undoubtedly the most helpful and pleasant support people I have ever worked with. Most “support” people are computer “geeks” that talk down to their clients; your folks definitely do not fall into that category. When I started in this position, I learned the Reporter by trial and error and your employees never made me feel “dumb”. Your staff has always been extremely knowledgeable and helpful. I just thought you should know."