"The term “technical support” usually sends chills down my spine—except when I contact Kyle for help with Volunteer Reporter! I am so impressed by her professional manner and expert product knowledge. She has the unique ability to explain things in a manner that is easy to understand and she does …

"I hadn’t run the Total Enrollment report yet on the new update. I just love the way the information is laid out. Thanks for the easy to read and follow update."

"As always, the help from Volunteer Software is tremendous – as though you are right there in my head knowing exactly what I’m asking."

"We here at the Foster Grandparent Program use a program named Volunteer Reporter. It is very useful and has everything and more that we could want. The nice thing is that the customer service is outstanding and will help you in a very timely manner. I have never had to …

"The “Reporter” software program we use here at the East Bay Volunteer Center has been such a gift to have as a resource, not just for me, but for the business, too. It is so easy to use. I am not a computer person. It’s a thrill to have this …

"Hi Volunteer Reporter! I want to give a quick shout-out to the technical support staff. They are top quality service material! They solved my issue quickly and are VERY knowledgeable about your program!"

"Nice updates, by the way. I really like them. You’re not flipping through the tabs, you’re scrolling down through."

"Just to add to the already glowing reports on the RSVP Reporter Program, We have had this program for some time, and recently upgraded. It is a very useful program with many capabilities, modeled exclusively for RSVP and similar volunteer programs. It includes the main database, labels, hours, work stations …

"Volunteer Software is responsive regarding technical issues and very helpful with support questions."

"I just had to write to tell you how much I’ve enjoyed working with you over the past 5 years since our organization started using the Volunteer Reporter. Volunteer Reporter has served our needs since day one and you have always been timely, knowledgeable, and the same voice on the …

"By the way, I was recently at the Southern California Directors meeting and your ears must have been burning because we were all talking about you. Everyone is so pleased with the support you give. We all had something to say about your responsiveness and helpfulness and kindness. If there …

"We have had Volunteer Reporter in our system now for about 4 months and are doing just fine. Their manual, downloaded from their demo disk, does a good job of helping you through the system. It was not clear from the initial demo disk that the manual was in the …

"We really like the program. It has been easy to use for both the staff and volunteers. We can track new volunteers, dropped volunteers, mileage reimbursement, agency requests and federal reports."

"I’ve used Volunteer Reporter for nine years and I really like it. The technical assistance is great – quick response, polite people who are very patient. I was extremely impressed with their response to requests for changes/additions to the software. Spent a great deal of time making the decision of …

"I have been using Volunteer Reporter and now use their online reporting system (Web Assistant) where volunteers or stations can add hours through my website and I have to say my hours being reported have increased by at least 20% (guessing). It has saved me and my volunteer coordinator hours …