34 Volunteer Software Testimonials

"We use Volunteer Reporter and have been extremely happy with the program and technical support. We have been using Volunteer Reporter for about 3 years now. All reports and statistics we generate with Reporter coincide with the needed documentation for reporting in grants, FSR’s, etc. Also, we are given regular upgrades, so the program is constantly improving itself. The support team has always been very friendly and helpful to resolve any problems. We also love that workstation managers can enter their own hours via our website using the Web Assistant feature in Reporter."

"I’ve used Volunteer Reporter for nine years and I really like it. The technical assistance is great – quick response, polite people who are very patient. I was extremely impressed with their response to requests for changes/additions to the software. Spent a great deal of time making the decision of which software to purchase and I’ve always been satisfied with my choice."

"We have had Volunteer Reporter in our system now for about 4 months and are doing just fine. Their manual, downloaded from their demo disk, does a good job of helping you through the system. It was not clear from the initial demo disk that the manual was in the disk itself but we found it and downloaded it quickly. Calling Montana occasionally, we found them very helpful. We had another system before and while it was good as well, the Volunteer Reporter worked better for us. We are still learning, also, but with not too much pain. Have found the system more comprehensive that we needed but still really workable."

"If you are in the market to upgrade or purchase new volunteer software to manage your database then you may want to read on. We recently purchased the Volunteer Reporter from a company called Volunteer Software in Missoula, Montana. We had been using Voltrak since it came out and we are just so pleased with our new software. It is very user friendly, inexpensive, runs a multitude of customized reports, they offer free data conversion from your old system, on-line tutorials, touch-screen sign in, which the volunteers love, and their customer service and technical support are unbelievable! I would highly recommend contacting them. They offer a free trial which gives you a hands on look at all of the great features of this program. P.S. This is just my own humble opinion – no promotional fees were paid by the company!"

"I hadn’t run the Total Enrollment report yet on the new update. I just love the way the information is laid out. Thanks for the easy to read and follow update."

"I have been using the Volunteer Reporter for a while now and I have found it to be very useful! Also, the Volunteer Software Tech Support is very useful, just give them a call. After all, you are paying for it!"

"I just want to thank you and your staff for your professionalism and support. You respond to telephone calls promptly and your continual upgrades assist us in keeping our data up to date as needed. Again sincerest appreciation!"

"The “Reporter” software program we use here at the East Bay Volunteer Center has been such a gift to have as a resource, not just for me, but for the business, too. It is so easy to use. I am not a computer person. It’s a thrill to have this user friendly software. Also regarding the technical support, they are so available, so friendly, and they speak English. I appreciate that the tech support always picks up on the first or second ring, they are quick, friendly, and immediately know how to take care of what ever I am trying to prepare. No matter what it is: special reports, spreadsheet information, filtered mailing lists or anything else."

"The term “technical support” usually sends chills down my spine—except when I contact Kyle for help with Volunteer Reporter! I am so impressed by her professional manner and expert product knowledge. She has the unique ability to explain things in a manner that is easy to understand and she does not quit until she is sure the issue is resolved. Thank you for consistently providing excellent support!"

"I love you guys! I love being able to see the volunteer’s pictures and I also love that I can update the value wage in one spot! You guys rock! Keep up the great work!"

"Just to add to the already glowing reports on the RSVP Reporter Program, We have had this program for some time, and recently upgraded. It is a very useful program with many capabilities, modeled exclusively for RSVP and similar volunteer programs. It includes the main database, labels, hours, work stations and job sites, job site supervisors, time within the program, mileage and so on and so fourth. It is so versatile in reporting you can basically report on any facet of information you’ve entered in the computer. For instance, you want to know how many inactive volunteers have left for a certain reason, you can report down to a single detail. The program also covers ethnicity, transportation, multiple jobs and such. It’s not difficult to use, you can also secure it with a password, and maintain a very up to date catalogue of active volunteers. The latest version includes the entire ‘IMPACT’ five element gobbledygook, and has proven to be a necessary item in the office. Insofar as the profile of the RSVP projects, it’s as simple as pressing a few keys. The staff of Volunteer Software are polite, and wonderfully helpful. Look into it. It’s perfect for RSVP as well as any other volunteer based agency. I recommend the RSVP Reporter with my own personal ‘Thumbs Up’ to any RSVP program looking to move from cumbersome files and notebooks."

"As always, the help from Volunteer Software is tremendous – as though you are right there in my head knowing exactly what I’m asking."

"We use Volunteer Reporter and it works great. They have the best support line of any place I’ve ever dealt with. I give them a thumbs up."

"Hi Volunteer Reporter! I want to give a quick shout-out to the technical support staff. They are top quality service material! They solved my issue quickly and are VERY knowledgeable about your program!"

"We really like the program. It has been easy to use for both the staff and volunteers. We can track new volunteers, dropped volunteers, mileage reimbursement, agency requests and federal reports."