34 Volunteer Software Testimonials

"I love your upgrade to 6.0. They did a great job and I find it very easy to use. I had some filters and everything and it just MOVED."

"I just want to take a moment to tell you how much I appreciate the help I receive from the support desk. Your staff is undoubtedly the most helpful and pleasant support people I have ever worked with. Most “support” people are computer “geeks” that talk down to their clients; your folks definitely do not fall into that category. When I started in this position, I learned the Reporter by trial and error and your employees never made me feel “dumb”. Your staff has always been extremely knowledgeable and helpful. I just thought you should know."

"We use Volunteer Reporter and it works great. They have the best support line of any place I’ve ever dealt with. I give them a thumbs up."

"Since 1990 we’ve used the Reporter to be more productive creating job descriptions, matching volunteers with jobs using the skills bank, and tracking volunteer hours. Entry and report creation is straightforward and intuitive. This has allowed us to delegate the work from staff to volunteers with no loss of accuracy. I can’t imagine running a Volunteer Center or RSVP without it."

"Volunteer Software from Missoula, Montana has an excellent software package called The Volunteer Reporter. I have it and a number of other Minnesota projects are purchasing it. I love the Reporter! It runs through Windows and is very user friendly. Unlimited report capabilities, even Impact Statements. Try it."

"Hi Volunteer Reporter! I want to give a quick shout-out to the technical support staff. They are top quality service material! They solved my issue quickly and are VERY knowledgeable about your program!"

"I have been using the Volunteer Reporter for a while now and I have found it to be very useful! Also, the Volunteer Software Tech Support is very useful, just give them a call. After all, you are paying for it!"

"The “Reporter” software program we use here at the East Bay Volunteer Center has been such a gift to have as a resource, not just for me, but for the business, too. It is so easy to use. I am not a computer person. It’s a thrill to have this user friendly software. Also regarding the technical support, they are so available, so friendly, and they speak English. I appreciate that the tech support always picks up on the first or second ring, they are quick, friendly, and immediately know how to take care of what ever I am trying to prepare. No matter what it is: special reports, spreadsheet information, filtered mailing lists or anything else."

"I hadn’t run the Total Enrollment report yet on the new update. I just love the way the information is laid out. Thanks for the easy to read and follow update."

"As always, the help from Volunteer Software is tremendous – as though you are right there in my head knowing exactly what I’m asking."

"I just want to thank you and your staff for your professionalism and support. You respond to telephone calls promptly and your continual upgrades assist us in keeping our data up to date as needed. Again sincerest appreciation!"

"We enjoy working with you and love the software. Your support is outstanding. I can’t imagine running a volunteer program any other way than by using your Reporter!!! Thanks for always being there! And your patience. I really appreciate!"

"I just had to write to tell you how much I’ve enjoyed working with you over the past 5 years since our organization started using the Volunteer Reporter. Volunteer Reporter has served our needs since day one and you have always been timely, knowledgeable, and the same voice on the other end of the phone each and every time I’ve had a question. I’m sure you know how important that is when you have a technical issue – that someone knows your organization’s history and is technically astute as well as personally great to deal with. I did not have to call very often (because Reporter is a good program!), but when I did I was always glad you were on the other end."

"Just to add to the already glowing reports on the RSVP Reporter Program, We have had this program for some time, and recently upgraded. It is a very useful program with many capabilities, modeled exclusively for RSVP and similar volunteer programs. It includes the main database, labels, hours, work stations and job sites, job site supervisors, time within the program, mileage and so on and so fourth. It is so versatile in reporting you can basically report on any facet of information you’ve entered in the computer. For instance, you want to know how many inactive volunteers have left for a certain reason, you can report down to a single detail. The program also covers ethnicity, transportation, multiple jobs and such. It’s not difficult to use, you can also secure it with a password, and maintain a very up to date catalogue of active volunteers. The latest version includes the entire ‘IMPACT’ five element gobbledygook, and has proven to be a necessary item in the office. Insofar as the profile of the RSVP projects, it’s as simple as pressing a few keys. The staff of Volunteer Software are polite, and wonderfully helpful. Look into it. It’s perfect for RSVP as well as any other volunteer based agency. I recommend the RSVP Reporter with my own personal ‘Thumbs Up’ to any RSVP program looking to move from cumbersome files and notebooks."

"I have been using Volunteer Reporter and now use their online reporting system (Web Assistant) where volunteers or stations can add hours through my website and I have to say my hours being reported have increased by at least 20% (guessing). It has saved me and my volunteer coordinator hours of work. Every morning we simply review the hours reported and then simply “accept” them and they all are downloaded right into our database! Takes five minutes! Volunteers can apply that way too."