39 Vertex Inc. Testimonials

"CONA is at the forefront of evolving POS models required to compete in the modern retail world, supporting Coca-Cola’s mission-critical bottling business operation. Accurate tax calculations are combined with complete end-to-end reconciliation of high transaction volumes and broad jurisdictional coverage to deliver superior business services."

"We worked with Vertex to build tax solutions that enable us to enhance and scale our omnichannel retail business, while improving customer experience, increasing tax accuracy and reducing risk."

"Integrating Vertex with our ERP was straightforward and quick. And the customization options were beyond what I expected, allowing us to tailor the system specifically for SchoolKidz' needs.”

"There are many positive impacts of Patagonia’s implementation of Vertex including significant time and cost savings on IT and standardized updates and processes for our entire business. The biggest benefit is providing a seamless omnichannel experience for our customer, where they can buy in one channel and return in another — this was impossible before utilizing one tax solution from Vertex."

"Vertex provides us with a single source of truth for indirect tax. With better insight, we have taken control of the entire tax lifecycle, achieving measurable time, resource and cost savings."

“Outsourcing compliance has allowed us to be more proactive. I like to work smarter, not harder.”

"That’s where we really validate how accurate the invoice processes for example are posting the invoices of the correct VAT coding and we’ve seen an improvement because we have information from Vertex."

“We chose Vertex to better control our in-house tax function, instead of letting it reside with the booking department where they’re not familiar with tax laws and compliance rules.”

“The greatest strength of Vertex is that they’re all tax professionals. They know how to prepare returns, they know how they should look. They speak the same language that we do in the tax department.”

"The difference is night and day between the way the tax department was operating and its capabilities today. We went from having nothing to having so much valuable information."

“We considered what we could be doing with the time spent on compliance – things like reverse audits, looking at product taxability issues, ensuring that we were billing taxes accurately. These were things that were more critical to the evolution of our business.”

“Ideally, you want your outsourcing provider to operate like an extension of your tax staff. But that requires some effort on the part of the tax department to maintain the relationship.”

“Vertex made the transition so easy. There’s so much information on the portal, everything is very transparent to me. I feel like I’m in complete control.”

“Our goal was to create a scalable business platform to accommodate business growth and change where tax was an integrated component for any transaction or process – not an afterthought.”

"We engage Vertex day-to-day in terms of the implementation, noting that his team also hired other external consultants (from Alvarez & Marsal), who have worked with P&G and are familiar with its unique business and tax challenges."