Vertex Inc. is a leading tax software and services provider that empowers global commerce. Vertex connects customers and partners across all industries to deliver the world’s most trusted tax solutions for businesses to grow with confidence. Vertex provides cloud-based and on-premise solutions that can be tailored to specific industries for every major line of indirect tax, including sales and consumer use, value added and payroll. Headquartered in Pennsylvania, and with offices worldwide, Vertex is a privately held company that employs over 1,000 professionals and serves companies across the globe.
“There were a lot of moving parts. We had some rules here, some rules there, but we needed to consolidate all our tax rules into one system.”
“We considered what we could be doing with the time spent on compliance – things like reverse audits, looking at product taxability issues, ensuring that we were billing taxes accurately. These were things that were more critical to the evolution of our business.”
“Ideally, you want your outsourcing provider to operate like an extension of your tax staff. But that requires some effort on the part of the tax department to maintain the relationship.”
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