105 Vertafore Testimonials

"With BenefitPoint, we are achieving results that are consistent with the initial goals and objectives we outlined: create process efficiencies, save time and money, and retain business."

"The QQCatalyst product is like having another team member without having to add bodies. Catalyst saves me time, money, streamlines my processes and helps me sell and service my clients more effectively."

"With Vertafore, we have the best platform, which enables our agents and internal staff to get more done in less time.”

"Producer Plus is an invaluable tool for our new producers as well as our seasoned staff."

"We are delighted with the change ImageRight has brought, and will continue to bring, to our business."

“The ability to access claims files 24/7 by dialing in from anywhere in the world means we can get an instant answer for a coverholder in California no matter what time of day. It also means that we can access files in our U.S. offices just as easily as we can in our London office. We do this on a weekly basis so you can imagine what a difference this makes.”

“Being able to manage and view my team’s work list in one go is invaluable. No task ever gets lost in the system. I can prioritize workloads and re-assign tasks if someone is off sick so that nothing gets missed. I can also produce reports at the touch of a button to satisfy the demands of the board and compliance departments.”

“The ability to attach case synopses, mark relevant pages, and highlight points is particularly useful for large loss notices, making it very easy for different team members to review a case. This is also priceless when it comes to outside audits. Our files look good and auditors can see what a first-class job we are doing for our coverholders.”

“My biggest concern was that the system would not allow us to do everything that we could with the paper files. So the best thing for me is that it really does—and more! Also, our strict service standards are built into ImageRight, so any inconsistencies can be easily flagged and immediately put right, meaning we are in a position to provide an even better level of service so we get more renewals.”

“We’re innovators—and Vertafore helps keep us that way. Their solutions work because they understand what it takes to get our jobs done in the real world. Their people come on site, they watch how we work—they truly understand our business. That’s why their solutions make a measurable impact. Just look at what WorkSmart has done for us already."

“A VPN to the SQL server gives us full access to any scrap of data in AMS360, so we can build applications and query data that our leadership uses to help our agents succeed.”

“The exciting part is the fact that we’ve just scratched the surface of what we’ll be able to do with AMS360. We’ve only begun to unlock its potential.”

“From the beginning of the process until now, not one single time did we use Vertafore’s off-the-shelf offering. Everything was customized, different, continually tweaked—and the Vertafore team bent over backwards to do it. We’re in the service business ourselves, so we get what it takes to deliver that level of service—and appreciate it.”

“Now, if a client tells one of our producers that he wants to add a vehicle to his policy, all the producer has to do is type the VIN# on his iPhone and send it to email. WorkSmart immediately routes it to where it needs to go for endorsement. Everything is streamlined.”

"We are more streamlined in our processes, and I think it’s due to leveraging technology and knowing how to use every aspect of AMS360 and what it has to offer."