“The ability to access claims files 24/7 by dialing in from anywhere in the world means we can get an instant answer for a coverholder in California no matter what time of day. It also means that we can access files in our U.S. offices just as easily as we can in our London office. We do this on a weekly basis so you can imagine what a difference this makes.”
"I love looking at the Fuse Dashboard everyday. I like keeping an eye on where our business is going, how we’re increasing in sales and policy counts, and how our campaigns are performing."
"We have been with Vertafore for 20 years, and use several Vertafore products including AMS360, ImageRight, WorkSmart and ReferenceConnect to run our business."
“When factoring in everything we’ve implemented to date, we’re saving about 40 hours a month. At the same time, we’ve been able to expand without additional staffing.”
“You just can’t be a successful, growing agency without the right technology.”
“If we took away the Platform, we’d probably have a mutiny on our hands."
“We have real facts to support our business decisions you just can’t get this type of information any other way than with WorkSmart.”
“For us, WorkSmart opens up many more avenues for exponential efficiency gains.”
“Establishing roles and workflow through WorkSmart makes us more standardized and more efficient.”
“The ImageRight implementation has played an important role in a major organizational change and realignment.”
“If you’re just starting out, you absolutely need FSC Rater. You’d be crazy to try to go without it.”
“We did an extensive search, and honestly, Vertafore had the only system that could effectively serve a 100-person agency.”
“They don’t have to go to the file cabinet, dig for the information, and compare. All the information is at their fingertips.”
“Our goal was to make things simple, and to do that, we needed one, tightly integrated system that could do it all.”
“WorkSmart creates the platform for agencies to leverage the right resources for the right tasks.”