103 Vertafore Testimonials

“This past year our retention rate was up by six points. Our survey cards always come back complementing our agency on how quickly we respond. We believe the service we deliver using Vertafore technology has had a direct, positive impact on customer retention.”

“Our CSRs take the customer’s call, click a button, and immediately go to the carrier’s website and get the answer while the customer is still on the phone.”

"We wanted to meet the demands of our agents and the marketplace by providing products that increase productivity and efficiency as well as improve our ease-of-doing-business initiative."

“We wanted to find a way to work faster and increase productivity without adding personnel.”

"We have been with Vertafore for 20 years, and use several Vertafore products including AMS360, ImageRight, WorkSmart and ReferenceConnect to run our business."

"Before ReferenceConnect, it was difficult just to distribute publisher content to employees all across the country, not to mention our own documents and manuals. Combining all of these resources in a single online location has made our company more productive, and more intelligent."

"ImageRight is one of the most reliable software solutions we own, and one of the most valuable. We get great service from Vertafore, and have an account manager who never lets us down. I don’t think you can ask for any more than that from a technology partner—and Vertafore keeps delivering.”

"We, as a company, constantly look for ways to increase efficiency through technology, and ReferenceConnect is one good example of that.”

“We wanted a process that would get all of an agent’s information into the system from start to finish, with minimal human intervention."

“We used to hear agents say, ‘You know that process takes a long time.’ But we’re not hearing that anymore."

"Without a doubt, PL Rating is one of the best technological advances I’ve made in a long time. It’s a great product, with a great company behind it."

"ReferenceConnect is the best kept secret for agencies."

“The way MGAs conduct business is constantly changing. We needed a system that helped us stay competitive and adapt as the industry evolves.”

"Whether they’re working with third-party products or their own, Vertafore provides the tight integration we need to get the most use out of our data."

"With Vertafore, we have the best platform, which enables our agents and internal staff to get more done in less time.”