482 Verint Systems Case Studies

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  • Automobile Protection Corporation (APCO) - Customer Case Study

  • Harel Group streamlines call monitoring across 1,900 agents with Verint

  • How automation inspired Freshly’s rethink of CX delivery in 2021

  • UnitedHealth Group cuts knowledge search time by 5 seconds with Verint

  • UnitedHealth Group manages 80,000+ records with Verint Knowledge Management

  • CIPD grows community engagement with Verint, reaching over 200,000 unique visitors

  • a pharmaceutical company answers 20,000 patient questions monthly with Verint Systems

  • Meyer Group boosts CSAT to 95% with Verint Messaging

  • Citizen Watch boosts ecommerce conversions with Verint and drives triple-digit year-over-year growth

  • Virgin Media O2 reduces walkouts by 62% with Verint

  • Currys improves curbside pickup at 300+ stores with Verint

  • Specsavers boosts sales and reduces walkout rates with Verint Queue Management

  • rue21 boosts BOPIS orders 72% and NPS by 17 points with Verint

  • Olympus builds a bespoke community with Verint, reaching 401k+ members