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482 Verint Systems Case Studies

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  • City of Tallahassee - Customer Case Study

  • Consulta Uses Voice of the Customer Survey Insights to Help Clients Optimise the Customer Experience

    Ruan van Niekerk Senior Systems Engineer

  • Volaris achieves 85% digital containment and 3x agent capacity with Verint

  • Regions Financial Corporation improves customer satisfaction and loyalty by 14% with Verint

  • Volaris boosts customer interactions 360% with Verint Messaging

  • Human Services Agency of San Francisco improves forecasting and scheduling with Verint Workforce Management Professional for 500+ agents

  • Orange County’s Credit Union saves at least $25,000 with Verint Workforce Management

  • Omnicell optimizes schedules for 80 agents with Verint Workforce Management Professional

  • Catalina Express raises service levels from 69% to 83% with Verint

  • Sophos connects 2.5 million users worldwide with Verint Community

  • a large national retail and commercial bank doubles appointment traffic and cuts no-shows 70% with Verint

  • Stanley Black & Decker Outdoor meets 90% schedule adherence with Verint Workforce Management

  • Stanley Black & Decker Outdoor boosts contact center capacity 20% with Verint

  • Stanley Black & Decker Outdoor boosts capacity 20% with Verint

  • Mason Companies Inc cuts scheduling time by 90% with Verint Systems

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