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482 Verint Systems Case Studies

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  • City of Rochester manages a 311 call surge without adding staff with Verint

  • Ninety One Transitions to Unified Compliance Recording and Operational Assurance with Verint

    Marius Van Tonder Global Infrastructure Manager

  • Tele2 - Customer Case Study

    Ingrid van der Fits Customer Service Experience Manager

  • Florius improves NPS by 5 points with Verint Systems

  • Equiniti handles 20k questions with Verint Knowledge Management

  • a Fortune 500 business services company saves $1.7 million with Verint

  • Ninety One goes live in 3 days with Verint and saves 3 hours every morning

  • First Horizon reduces branch open hours by 11% with Verint

  • BNP Paribas boosts digital self-service from 10.1% to 18.4% with Verint

  • BNP Paribas boosts agent quality by 38% with Verint

  • Global Financial Services and Technology Company cuts fraudulent IVR access 75% with Verint

  • GNC fixes checkout issues in 2 days with Verint

  • Harel Group streamlines call monitoring across 1,900 agents with Verint

  • Malomatia manages 3x more multichannel interactions with Verint

  • RWS boosts trust and loyalty with Verint Community, averaging 45,000 monthly visitors

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