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484 Verint Systems Case Studies

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  • de Volksbank boosts customer satisfaction in just 3 weeks with Verint Systems

    Ben Roosenthaler Product Owner of the CRM System

  • Louisiana Blue deflects calls and reduces agent workload with Verint

  • Titleist grows community membership 500% in the first year with Verint Systems

    Mike DePaolo Team Titleist Manager, Titleist

  • BNP Paribas boosts digital self-service from 10.1% to 18.4% with Verint

    Patrycja Kazmierska product owner customer communication

  • BNP Paribas boosts agent quality by 38% with Verint

    Anastasiia Novak Speech Analytics Product Owner and Agile Transformation Leader in Personal Finance Operations

  • City of Rochester manages a 311 call surge without adding staff with Verint

    Arleen Hyland 311 Call Center Manager

  • GNC fixes checkout issues in 2 days with Verint

    Chadwick Hamby Senior Director of Ecommerce

  • Harel Group streamlines call monitoring across 1,900 agents with Verint

    Tami Grossman Vice President of Customer Service

  • Malomatia manages 3x more multichannel interactions with Verint

    Ashish Kohli Contact Center Operations

  • RWS boosts trust and loyalty with Verint Community, averaging 45,000 monthly visitors

    Lennert Fransen Community Coordinator

  • West Sussex County Council boosts productivity from 91% to 97% with Verint Systems

  • Associated Bank boosts customer satisfaction 3% with Verint

    John H. Halechko Executive Vice President, Director of Branch Banking

  • Micro Focus increases community members by 25% with Verint

    Raquel Winkler Community Manager

  • LetsGetChecked improves scheduling accuracy and gives agents a 90-day view with Verint

    Adam O’Rourke Workforce Optimization Manager

  • Shoe Carnival improves CX response times across 35 states with Verint

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