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484 Verint Systems Case Studies

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  • HomeServe reduces hold times by 20 seconds per call with Verint Systems

    Alison Hanson Director of Contact Centre Strategy

  • VyStar Credit Union boosts average speed to answer 64.7% with Verint Systems

    Pablo Diaz de Sandi Vice President, Voice of the Member

  • UnitedHealth Group manages 80,000+ records with Verint Knowledge Management

  • Leading Digital Financial Services Company boosts productivity 13% and cuts backlog up to 60% with Verint Systems

  • Consulta runs 1 million email surveys a month with Verint Systems

    Ruan van Niekerk Senior Systems Engineer

  • Comerica boosts mobile banking satisfaction by 5 points with Verint Systems

    Kristy Brandon SVP of eBanking Retail Products

  • Carnival Cruise Line boosts survey participation to 30% with Verint Systems

    Brandon Roundtree Manager, Commercial Reporting & Analysis

  • BMW streamlines 4 million annual customer interactions with Verint

  • Capitec Bank cuts branch scheduling from 5 hours to 10 minutes with Verint Systems

    Karl Senekal Forecasting and Scheduling Technology Team Leader

  • Capita boosts customer satisfaction from under 70% to 90% with Verint Systems

  • Leading Utility Company improves COVID reporting accuracy to over 90% with Verint Systems

  • Backcountry boosts chat NPS to 84% with Verint Workforce Management

    Jason True Former Director of Support Operations

  • BGL Group saves 11 team leaders 45 minutes a day with Verint Systems

    Louise Cook Forecasting and Capacity Planning Analyst

  • Citizens Energy Group drives triple-digit ecommerce growth with Verint Systems

    Barbara Garces Chief Digital Officer

  • Equiniti boosts 24/7 self-service for 25 million UK citizens with Verint Systems

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