"Our customers can wear many hats. We need to capture all the information about them and share it appropriately from clinical to commercial."
“Unifying quality processes on a single cloud platform will replace manual operations with modernized systems that are easy to use and flexible.”
“We’re still maintaining a high compliance profile and have achieved a significant level of bandwidth giving us the ability to explore, adopt, and introduce the new capabilities that Veeva is providing without being in a constant state of validation."
“Adopting Vault Development Cloud across clinical, quality, and regulatory operations enabled our teams to be more efficient and get time back to focus on higher value tasks that serve our mission.”
“Vault Development Cloud enabled fast user uptake for our product development teams and required the least amount of IT involvement.”
“Vault eTMF should simplify the entire drug development process, minimizing duplication and improving collaboration, not only across our own teams but with our clients. And the cloud-based solution should allow us to provide more efficient contract services to our customers in a rapidly changing landscape.”
“We also wanted to upgrade the technology to gain something more fl exible and that would deliver stronger reporting capabilities, a more intuitive interface for the fi eld force, and generally more industry-specific functionality.”
“We provided users with just one online training session yet it has been extremely quiet post-launch. We never skipped a beat – there wasn’t even a dip in usage the fi rst week of use.”
“The Veeva tool is excellent. To have our customer interaction objectives aligned to our team’s strategic objectives gives users insight into what matters most to leadership and we can see it via the real-time dashboard in the same fashion as our managers. Veeva is the fi rst big step to incorporating strategic objectives that are most important to our customers and our organization into day-to-day planning.”
“Vault PromoMats has made our processes more transparent and effective.”
“Veeva works collaboratively while also speaking in one voice. Their commitment to quality, customer focus and innovative vision matched our own.”
“I am much more confident now with Veeva CRM because I don’t have to stress about whether the system will freeze midpresentation. I know that customers are much happier and engaged when I meet with them.”
“Customers can see that Merz has invested in an innovative solution and materials that keep them better informed and make their lives easier. This makes a big impact on the interaction.”
"Veeva Development Cloud gives us a unified platform that can enable us to maximize efficiency throughout product development and scale as we grow towards our goals."
“We have specialized field teams called clinical liaisons that engage in lengthy, one-on-one educational discussions with physicians, so we wanted to ensure materials were detailed, accurate, and compliant In addition, we also wanted to enable our teams to leverage new digital capabilities as much as possible.”