"Our overall strategy included moving to one single CRM system. Veeva CRM has been the system of choice, and fortunately, we managed to establish a strong global governance. Everyone uses Veeva CRM based on the same setup, architecture, and configuration."

“Veeva Vault Development Cloud gives us next-generation cloud applications to drive end-to-end business processes more efficiently and get medicines to patients much faster.”

“We needed a solution that could leverage the Apple iPad, but Veeva’s iRep also offered us the unique ability to integrate both CRM and CLM applications seamlessly. We knew that this would empower our field force with the tools to better respond to customer needs –enabling them to work faster, …

"Instead of a passive approach to managing clinical trial documents, where we file them days after their collection and complete QC at the end of a study, we can now take an active approach in which we enter documents into Veeva Vault eTMF and QC them continuously throughout the trial."

"We now have rich insights about our clinical processes, affording Merck the critical chance to make iterative and long-term improvements."

“Veeva CRM’s flexibility is critical, allowing us to make adjustments to meet the specific needs of each type of customer. We can now coordinate customer engagement across many different types of channels, including email, face-to-face, and web, in a single solution.”

"Using Veeva, everyone across our commercial team works in lockstep with each other and are no longer limited by siloed views of the customer."

"Veeva CRM’s usability has increased productivity in the field."

“Building our own app on the Vault Platform has been a great experience. The ease of use and simple configuration has substantially reduced the amount of time we spend on SOX compliance. We’ve been able to create a streamlined process, enforce SOPs, and handle audits much more quickly and efficiently.”

“The flexibility of Veeva CRM gives us the ability to ramp up or down as needed. It’s a broad solution that meets all our multichannel needs, delivered in the cloud so we benefit from consistent access to ongoing innovation.”

"Veeva CRM has enabled many business and operational benefits, including faster deployment, greater flexibility to make quick changes and cost effectiveness."

"Thanks to Veeva CRM, our managed markets group is now viewed as a leader in account planning company-wide."

"Veeva really understood the urgency of the matter and went above and beyond. They completed the first requests within 10 minutes!"

“Effective, knowledgeable and accessible.”

“Also with each new release, we benefit from great new functionality, so we are always getting more without paying more. Veeva is ahead of its time.”