"Our reps are much more effective now that they have order management integrated with the customer master."
“Having the right data sources has allowed us to execute in a more timely fashion to identify where the greatest need is for patients.”
“Vault Safety beats a lot of the competition by a long shot. It’s intuitive and easy to use, and having first-hand access to our safety data is irreplaceable.”
"We now have rich insights about our clinical processes, affording Merck the critical chance to make iterative and long-term improvements."
“Veeva CRM’s flexibility is critical, allowing us to make adjustments to meet the specific needs of each type of customer. We can now coordinate customer engagement across many different types of channels, including email, face-to-face, and web, in a single solution.”
"Using Veeva, everyone across our commercial team works in lockstep with each other and are no longer limited by siloed views of the customer."
"Veeva CRM’s usability has increased productivity in the field."
“Building our own app on the Vault Platform has been a great experience. The ease of use and simple configuration has substantially reduced the amount of time we spend on SOX compliance. We’ve been able to create a streamlined process, enforce SOPs, and handle audits much more quickly and efficiently.”
“The flexibility of Veeva CRM gives us the ability to ramp up or down as needed. It’s a broad solution that meets all our multichannel needs, delivered in the cloud so we benefit from consistent access to ongoing innovation.”
"Veeva CRM has enabled many business and operational benefits, including faster deployment, greater flexibility to make quick changes and cost effectiveness."
"Thanks to Veeva CRM, our managed markets group is now viewed as a leader in account planning company-wide."
"Veeva really understood the urgency of the matter and went above and beyond. They completed the first requests within 10 minutes!"
“Effective, knowledgeable and accessible.”
“Also with each new release, we benefit from great new functionality, so we are always getting more without paying more. Veeva is ahead of its time.”
“I like that Veeva remains cutting edge by having a powerful iPad application in the market. At Touchpoint, we work hard to stay at the forefront for our customers, and having Veeva as a partner helps us achieve that with confidence.”