“Comprises digital and business process transformation based on a strong foundation of a clear culture and mindset change to patient- and site-centricity, smart risk-taking and learning from failure."

“Without clear segmentation and targeting, our efforts were like throwing data blindfolded – pure chance, not strategy, guided by our execution.”

“Being an early adopter of Link Key Accounts has been an amazing opportunity to increase effectiveness and also a huge efficiency gain.”

“Veeva Compass provides us with a purpose-built digital foundation and common data architecture,” Agarwal says. “It gives us complete patient data to generate insights that need to be acted upon by everyone who works with our customers — our field force, our national accounts teams, and our medical science liaisons …

“Veeva Link aggregates information such as publications, clinical trials, congresses, and social posts that allows us to target KOLs and customers that are most relevant to our disease state. It’s been a tremendous help to our team.”

"After connecting Veeva Vault QMS and RIM, the data and information required for change control doesn’t have to be requested or sit in someone’s inbox for two days. This has significantly reduced the time required to perform regional impact assessments and send that information on to supply chain and quality …

"We created a new content operational model that revolutionizes the content creation process and manages strategy across the organization. Modular content was the base of it."

“98% of what we needed was there, right from the start, with Vault RIM Essentials, so it was almost a turnkey solution for us.”

"Veeva CRM MyInsights helps our field teams obtain a better understanding of data, for planning and decision-making. They can better visualize data and the data is always current because it is in CRM."

"Together with Veeva, we want to develop a platform that shapes and improves the experience of patients that participate in clinical studies."

"Veeva OpenData gives us accurate HCP information, which helps drive the business and build trust in the data."

“The real-time insights from Veeva Link enable fast reactions and more focused and impactful engagements. They help us build broader and deeper connections with the scientific community."

"Having access to the Veeva Pulse Content Metrics is really important. It shows us where we are now and helps us identify where we would like to be in the future."

“It really was a turnkey solution for us."

"I had to fight the inclination to do regression testing, but the COVID timeline forced me to change. Then I saw how much faster it was without sacrificing quality."