“We average around six new Telecommunicators each year so we use the LMS to deliver and track all their training, Our training program starts with four to five months of call taking and police dispatch training, followed by another few months of Fire and EMS dispatch training, and we can …

“Supervisors receive notifications of when their staff members complete their training and can run reports to see what everyone has trained on during specific time periods, and what they may still need to take. The LMS keeps everyone up to date and on track.”