“In order to be able to securely rely on our home-based agents, our call center needed to utilize a reliable software solution that allowed management to record, retrieve and analyze calls. Furthermore, we needed a secure payment system that allowed our operators to initiate 100% secure payments over the phone, …

"The implementation process with VCC Live went very smoothly, and the support we received from the team was a lot more than what we expected. VCC Live has always reacted to our issues in a timely manner and managed to come up with solutions to address our problems. We were …