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Read 24 VCC Live reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose VCC Live as their Contact Center Software

VCC Live provides innovative cloud-based contact center solutions that empower their clients to provide the best customer experience. With VCC Live’s software, contact centers can handle a full spectrum of incoming and outgoing services – through Phone, Email, SMS, Chat and Social Media. They are a global company doing business in more than 52 countries, providing telecom coverage in more than 150 countries, and reliable services for more than 7000 users worldwide.

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24Testimonials

  • “VCC Live’s cloud-based infrastructure is brilliant for remote work. As a result of the lockdown and governmental restrictions caused by COVID-19, we changed our business model to remote work and …

    Yurii Grachov Chief Operating Officer

  • “All our late requests were met on time. Any late development plans were immediately resolved with full readiness.”

    Krisztián Károly Balogh Activity & Campaign Management Team Leader

  • “The lack of tools for data analysis meant that we were unable to properly serve our customers. There were instances when we lost about 30 to 50 percent of our …

    Enikő Mezey Operational Manager of the Hungarian Customer Service Team
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41 Case Studies

  • Adevinta improves queued call handling by 20% with VCC Live

    Mária Hajcsák Content and Safety Team Lead

  • UNICEF Hungary speeds up secure donations and handles peak call volumes with …

  • 4Finance reduces answer-machine connections by 30% with VCC Live

    Aija Lase Regional Debt Collection Manager
40 more case studies currently locked

Additional VCC Live Information & Resources

Read VCC Live Reviews, Testimonials & Customer References from 24 real VCC Live customers.

Browse VCC Live Case Studies, Customer Success Stories, & Customer References from 41 businesses that use VCC Live.

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