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Read 24 VCC Live reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose VCC Live as their Contact Center Software

VCC Live provides innovative cloud-based contact center solutions that empower their clients to provide the best customer experience. With VCC Live’s software, contact centers can handle a full spectrum of incoming and outgoing services – through Phone, Email, SMS, Chat and Social Media. They are a global company doing business in more than 52 countries, providing telecom coverage in more than 150 countries, and reliable services for more than 7000 users worldwide.

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Customer Rating Review Score based on 2064 reference ratings
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24Testimonials

  • "VCC Live makes it possible to access call data in less than a minute. It also provides tools for excellent customer care."

    Péter Fröhlich Head of Digital Customer Service Center

  • “Since the breakout of COVID-19 in Hungary, UNICEF has delivered a total of nearly 150 thousand EUR of computer equipment, PPE, hygiene and cleaning products, food, and toys to 77 …

    Mónika Nemcsek UNICEF

  • “Every campaign we handle has different KPIs’, and requires a different approach from our agents.”

    Zoltán Szeremeta Site Manager
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41 Case Studies

  • Effective Communication drives 3,700 sales per month with VCC Live

  • Accelerating UPC Hungary’s collections process with over-the-phone payment

  • Improving Customer Support Efficiency by 20% With a Remote-Friendly, GDPR-Compliant Solution

    Mária Hajcsák Content and Safety Team Lead
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Additional VCC Live Information & Resources

Read VCC Live Reviews, Testimonials & Customer References from 24 real VCC Live customers.

Browse VCC Live Case Studies, Customer Success Stories, & Customer References from 41 businesses that use VCC Live.

FeaturedCustomers has 2,052,377+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.