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Read 24 VCC Live reviews and testimonials from customers, explore 41 case studies and customer success stories, and watch customer videos to see why companies chose VCC Live as their Contact Center Software

VCC Live provides innovative cloud-based contact center solutions that empower their clients to provide the best customer experience. With VCC Live’s software, contact centers can handle a full spectrum of incoming and outgoing services – through Phone, Email, SMS, Chat and Social Media. They are a global company doing business in more than 52 countries, providing telecom coverage in more than 150 countries, and reliable services for more than 7000 users worldwide.

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24Testimonials

  • “We achieved great results with the Automatic Machine Detection feature, reducing the number of answer machines our debt collection agents connected to by 30%. This means more time for collectors …

    Aija Lase Regional Debt Collection Manager

  • “VCC Live’s software is really an easy-to-use solution. We’re very happy that we can do everything by ourselves and we are not dependent on the IT department.”

    Darya V. Kotseva Customer Service Director

  • “VCC Live’s predictive dialer is super easy to set up and we can change the settings without involving the IT department. With the previous system I used, I had to …

    Arnold Vancsók Call Center Manager
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41 Case Studies

  • Flexibility and Meaningful Data with VCC Live

    Bodor Péter Digital Sales Channel Manager

  • Skills-based Routing with VCC Live for Smooth Customer Interactions

    Zoltán Magyar Customer Service Director

  • Gigashopping - Customer Case Study

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Additional VCC Live Information & Resources

Read VCC Live Reviews, Testimonials & Customer References from 24 real VCC Live customers.

Browse VCC Live Case Studies, Customer Success Stories, & Customer References from 41 businesses that use VCC Live.

FeaturedCustomers has 2,088,307+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.