Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world.
Jive (Nasdaq: JIVE) is the communication and collaboration platform for modern, mobile business. Recognized as a leader in social business by the industry's top analyst firms, Jive's cloud-based platform connects employees, customers and partners, transforming the way work gets done and unleashing productivity, creativity, and innovation for millions of people in the world's largest businesses.
Learn more about Jive Software“Overall, the number that matters most to us is visits and visitors. This means more folks are using the community to find answers before contacting our support staff. Aside from a few support contacts regarding links we needed to update, we’ve also seen no negative feedback from out users. For the first 30 days after the transition, this is a very positive sign! I fully expected a drop off at first, as our users are generally very resistant to changes."
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