“Launching our Jive-x community has been that rarest of IT project outcomes: a win-win-win. It makes our customers happier because they can find the information they need in their own time. It makes our services and support teams scale better as customers are able to help themselves. And it makes our sales teams excited to see their customers getting connected to the customer base and learn best practices from each other and become happier customers. I don’t know how we managed so long without it!”