OVERALL CUSTOMER
REFERENCE RATING
4.6
"I see two major reasons for not reporting issues: The cost of switching the system (e.g. to an issue..."
Enzo Pietzsch
QA & Usability Engineer
"To sum it up, Usersnap has set new standard in how we collect feedback from our users...."
Onshape
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"Usersnap has significantly reduced our response time to fixing bugs, while its integration with Desk..."
Yunchi Luo
Tech Lead
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"If you want to speed up your development cycle, I can recommend Usersnap. Having a feedback tool in p..."
Jörg Sutara
Managing Director
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"Usersnap has completely revolutionized how we do user feedback and quality assurance testing. Our pro..."
Andre LeFort
VP of Technology
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"Usersnap gives us insight into both platform performance and user behavior that money couldn't buy, t..."
Mike Ugino
CMO
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"Around 40% of all bugs reported for our ExtJS application TISBoard are related to specific behaviours..."
Sabine Wahl
CTO
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"It makes it easier to get very accurate feedback and effectively decrease our overhead in the QA proc..."
Chris Reddick
Founder
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"We definitely ask our beta testers to use the feedback button, and also gather feedback from external..."
Arnim Wahls
Founder and CEO
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"As a leading UK Public Boarding School, we faced many challenges when delivering a new industry leadi..."
Matt Edwards
Digital Marketing Manager
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"We use the Usersnap feedback widget for our internal web development projects. It helps us to collabo..."
Karl Höllriegl
MyAustrian
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"As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback..."
Franz Tretter
Product Manager Web
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"Usersnap allows us to collect feedback from our customers and helps us to provide an outstanding cust..."
Walter Nuñez
Head of Product Development
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"We use Usersnap for all our projects. It’s great that Usersnap captures browser and device informatio..."
Rachel Panush
Executionists
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"With Usersnap we get detailed bug reports that never require follow-up questions, satisfying both our..."
Tony Alex Band
Ripe NCC
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"Getting detailed, visual feedback has eliminated confusion and streamlined our QA process...."
Behnaz Babazadeh
Add This
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Testimonials & Customer References of individual Usersnap customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Usersnap is the right business software or service for your company.

We monitor all 27 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.