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Usersnap

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Read 32 Usersnap reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3384 reference ratings
4.7/5.0 (3384)

32Testimonials

  • “Usersnap allows us to get feedback more often and more precise ever since we adopted it. This really helps us to iterate faster on our design community's needs.”

    Joscha Feth Engineer

  • "As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better."

    Franz Tretter Product Manager Web

  • "I see two major reasons for not reporting issues: The cost of switching the system (e.g. to an issue tracker or email client) and the hassle of describing the problem …

    Enzo Pietzsch QA & Usability Engineer
31 more testimonials currently locked

15 Case Studies

  • George Labs navigating the latest digital banking needs with Usersnap

    Malgorzata Pryc-Fleischmann Product Owner

  • How we increased our customer feedback by 100%

    Alexandra De Souza Partnerships Manager

  • Swarming Technology reduces UAT by 20% with Usersnap

14 more case studies currently locked

Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

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