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Read 32 Usersnap reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3144 reference ratings
4.7/5.0 (3144)

32Testimonials

  • "With Usersnap we get detailed bug reports that never require follow-up questions, satisfying both our customers and developers!"

    Tony Alex Band Ripe NCC

  • "Usersnap has been an invaluable resource during a project's development as well as coordinating with clients."

    Fardeen Chowdhury MediaWeb

  • “Especially our product guys loved how great this worked out!”

    LAOLA1.tv
31 more testimonials currently locked

14 Case Studies

  • How to solve complex user problems with Usersnap

  • Painless software localization made possible with Usersnap

    Jimmy Rose Founder

  • How Söderberg & Partners improved their customer experiences

    Walter Nuñez Head of Product Development
13 more case studies currently locked

Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

FeaturedCustomers has 1,906,425+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.