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Usersnap

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Read 32 Usersnap reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3128 reference ratings
4.7/5.0 (3128)

32Testimonials

  • "With Usersnap's visual feedback tool we managed to get rid of two thirds of endless meetings, unhelpful problem descriptions and confusing mail communication. This means more time for doing the …

    Mathias Frey Head of Development

  • "Once the development is finished the project goes to our Quality Assurance team to start the feedback and delivery process."

    White Label Agency

  • “In a global organization with over 2000 employees, an easy to use and streamlined feedback process, such as Usersnap’s tool, is essential to scale up internal feedback exchange.”

    Gerald Haydtner Web Marketing Manager
31 more testimonials currently locked

14 Case Studies

  • Better user feedback & faster website relaunch for LAOLA1.tv

  • Tango engages early adopters with Usersnap

    Annie Ng Tango

  • Dynatrace manages website feedback across departments with Usersnap

    Gerald Haydtner Web Marketing Manager
13 more case studies currently locked

Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

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