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Usersnap

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Read 32 Usersnap reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3408 reference ratings
4.7/5.0 (3408)

32Testimonials

  • "As a company with a wide range of apps & services we rely on tools like Usersnap to make our feedback workflow better."

    Franz Tretter Product Manager Web

  • "I see two major reasons for not reporting issues: The cost of switching the system (e.g. to an issue tracker or email client) and the hassle of describing the problem …

    Enzo Pietzsch QA & Usability Engineer

  • “Usersnap has helped us scale user feedback which made our SaaS product more appealing.”

    James Rose Founder
31 more testimonials currently locked

15 Case Studies

  • George Labs navigating the latest digital banking needs with Usersnap

    Malgorzata Pryc-Fleischmann Product Owner

  • Hawaiian Airlines gains valuable insights directly from their users

    Tomani Kamiko Web Support Specialist

  • Pocket Prep’s remote team triages user feedback efficiently

    Colin Ulin Senior Software Engineer
14 more case studies currently locked

Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

FeaturedCustomers has 2,123,267+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.