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Usersnap

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Read 32 Usersnap reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3374 reference ratings
4.7/5.0 (3374)

32Testimonials

  • “How to bring value to the end users is what the teams thrive for. And Usersnap helps us get the feedback and evidence we need to keep moving.”

    Malgorzata Pryc-Fleischmann Product Owner

  • "With Usersnap we get detailed bug reports that never require follow-up questions, satisfying both our customers and developers!"

    Tony Alex Band Ripe NCC

  • "With Usersnap's visual feedback tool we managed to get rid of two thirds of endless meetings, unhelpful problem descriptions and confusing mail communication. This means more time for doing the …

    Mathias Frey Head of Development
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15 Case Studies

  • Better user feedback & faster website relaunch for LAOLA1.tv

  • Improving client feedback with Usersnap

    Andre LeFort VP of Technology

  • Pocket Prep’s remote team triages user feedback efficiently

    Colin Ulin Senior Software Engineer
14 more case studies currently locked

Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

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