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Read 32 Usersnap reviews and testimonials from customers, explore 15 case studies and customer success stories, and watch customer videos to see why companies chose Usersnap as their Software Development Tools

Usersnap is the #1 bug tracking & user feedback solution for everyone working on web projects. Get browser screenshots and visual bug reports with additional browser information directly delivered to your dashboard. Annotate and send browser screenshots and bug reports to Usersnap or your existing bug tracking and project management tools. Get understandable bug reports and visual feedback from your customers without installing anything! Never ask for a browser screenshot again. Usersnap are a Software-as-a-Service company that integrates with a more than 20 partners, including Basecamp, JIRA, intercom.io, Asana, Zendesk.

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Customer Rating Review Score based on 3303 reference ratings
4.7/5.0 (3303)

32Testimonials

  • "We use Usersnap for our e-commerce platform veneerworld.com. Collecting feedback is simple and we get invaluable insights from our customers. We also use it to collect ideas the immediate possibility …

    Robert Klausner Head of IT

  • “In a global organization with over 2000 employees, an easy to use and streamlined feedback process, such as Usersnap’s tool, is essential to scale up internal feedback exchange.”

    Gerald Haydtner Web Marketing Manager

  • “Usersnap allows us to collect feedback from our customers and helps us to provide an outstanding customer experience. Highly recommend it!”

    Walter Nuñez Head of Product Development
31 more testimonials currently locked

15 Case Studies

  • George Labs navigating the latest digital banking needs with Usersnap

    Malgorzata Pryc-Fleischmann Product Owner

  • Tango engages early adopters with Usersnap

    Annie Ng Tango

  • Swarming Technology reduces UAT by 20% with Usersnap

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Additional Usersnap Information & Resources

Read Usersnap Reviews, Testimonials & Customer References from 32 real Usersnap customers.

Browse Usersnap Case Studies, Customer Success Stories, & Customer References from 15 businesses that use Usersnap.

Explore answers to frequently asked questions about Usersnap.

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