"We see customer expectations, consistency and continuity as one of the largest sustainable advantages [dealers] can control internally. The great online experience better be followed up with an in-store experience that is at least as impressive; otherwise, you will have ‘catfished’ the customer, and the lifetime value of that customer …

“Midwest BankCentre is a values-based bank committed to helping our clients find financial solutions that are right for them. Upstart’s use of artificial intelligence to expand access to reasonably priced capital coupled with its sleek online customer interface helps us to save our clients’ money and improve their lives.”