Everything about Upshot from the product onboarding process to the customer service dashboard was created for a fast pace company like us. The interface is well thought out so that when you need something it's there.

We started thinking about selling online in 1995. I developed a purchase form in HTML in 1996 and orders were starting to come in through email. I had the vision that ecommerce would be the way to business the future. I set out to find a streamline way to build a store online. After months of testing different platforms, I decided Make-A-Store [now Upshot Commerce] would be the best solution because of the features included and module design. It helped us get started quickly and enabled us grow our business. We wanted a solution that could handle unlimited items and had automated integration with shipping software and Upshot offered that. The best part of working with Upshot has been the customer support. There is nothing better than having our Upshot contact there for us when we need him. He has truly been a pleasure to work with over the last 18 years. You can shop around but when it comes to a true customizable solution that gives your brand unique possibilities there is no comparison. The value you receive from all the included features and additional modules will save you a ton of money in the long run.

Other companies have approached me about switching platforms, but they only offered an out-of-the-box solution that wasn’t what we needed. They haven’t offered the customizations like Upshot has. The customizations have been incredibly helpful.

There were a lot of pain points in moving our business online. We realized we need a real e-commerce partner, not just a technical solution. Upshot Commerce has been the best parnter we could hope for.

I’ve worked with a lot of developers and programmers over the years and I’ve never had as positive an experience as I had working with Upshot. From the first day the project started I’ve always felt confident that they knew what they were doing, cared about the outcome and were vested in the process. The Upshot team worked with me to create the milestones and in every case they met them.

Upshot Commerce helps Tea Collection deliver unique experiences with engaging features and content management tools that enable us to make the foreign familiar for customers. We share a close partnership with Upshot that extends from ideation to delivery, and through this partnership we've been able to bring customers along the journey of our current destination by integrating engaging content with and product stories that create a unified shopping experience.

We’ve worked with Neal for 10+ years and transitioned to their current platform in November 2013 and have been thrilled with the result. The design and implementation was challenging and a lot of work on our part but the new system has been transformative. Our sales for January (our busiest month of the year) were are up over 30% from last year. Again, not all due to US but the new system is certainly a factor. And more importantly, we handled the growth with almost no new staff.

At first working with any company is a leap of faith. Wondering if they will care as much as you, or get it done is unknown. We have all been burned, and in business that means time and money. Upshot has exceeded my goals in every way.

Many years ago I was looking for a flexible data base driven web solution. Upshot had the solution I was looking for. Database driven so that changes could be made daily without going to individual items. We have over 4000 items on our site and to change quantities or descriptions individually would be a big problem. We can create a database from our system in minutes, upload a new database and changes take place automatically. When setting up the web site, Upshot was able to make modification to address my needs. We wanted certain items to display quantities and other items to not display items. We also wanted flags for limited quantity items and new items. All these changes were made with little or no difficulty. If you want a simple, database driven solution Upshot is for you.

I am a one man show here at Hazelnut Kids and Upshot allows me to have a larger presence online and keeps everything integrated with minimal effort from me. And if I ever need assistance with any aspect of Hazelnut Kids's website, I only have one person to call!

I would recommend Upshot as a great eCommerce solution if you are looking for a ‘managed/customized for you’ solution.

The best part about working with Upshot is how quickly they get back to you with a resolution, and how quickly they can implement a solution. They may say ‘give me two weeks,’ but might have the issue resolved in less than that. With other platforms there’s lots of planning and nothing happens for several months. The promptness of resolutions is a major advantage.

Upshot Commerce has helped us grow our online business for more than 10 years. Their service has been both personalized and reliable, exceeding our expectations.

Since the remodel of the site we have been setting records month after month! Really happy with how our growth shot up!