“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”

“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”

“We check the dashboard daily. Our score reflects how well we are doing. The higher the score, the more confident we are in our security posture.”

“We had no way of determining the overall maturity of a vendor. So we had no way of estimating and comparing security maturity between vendors when going to tender.”

"We did a group diff with UpGuard and quickly discovered that one of our web servers had a different configuration from the other six supporting the application. We restored that server’s configuration and things were back to normal. We couldn’t have done that without UpGuard.”

"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."

"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."

“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”

"UpGuard was able to give us insight immediately into our online profile and identify our cyber risk."

“It’s important for us to monitor our vulnerabilities and security ratings because our insurers expect us to effectively protect and secure their data.”

"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."

“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”

“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”

"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."

“Before using UpGuard, our cyber risk management processes were very immature and still developing. Even after we started using UpGuard, we weren’t leveraging the tools the best we could.”