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“I take a deep dive into the technical features to help the vendor when I send a remediation request.”
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“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”
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"This multinational provides a wide range of financial services. UpGuard helps prevent data breaches, by continuously scanning their own, as well as third-party vendors helps de-risk their exposure to suppliers and enables them to be proactive in managing third-party vendor risk."
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“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."
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“In terms of pure security improvement across our company, we now complete hundreds of maintenance tickets, which is a massive advancement we couldn’t have achieved without UpGuard. We previously wouldn’t have detected at least 10% of those tickets, so UpGuard has enabled us to work faster by detecting issues quickly …
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"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."
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"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …
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“Before using UpGuard, our cyber risk management processes were very immature and still developing. Even after we started using UpGuard, we weren’t leveraging the tools the best we could.”
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"I run an IT Department with only two staff members. UpGuard allows me to continuously monitor my vendors and clients automatically."
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"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."
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"We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”
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"UpGuard provides me an overview of the security across all the schools and helps me fix these security issues."
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"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."
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“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”
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"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."