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"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …
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"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."
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"Before UpGuard, our vendor risk management activities were less effective and comprehensive, even began after a vendor was onboarded. Now it's easy to monitor them via the dashboard, and it starts before they even sign the agreement."
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“We check the dashboard daily. Our score reflects how well we are doing. The higher the score, the more confident we are in our security posture.”
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“We had no way of determining the overall maturity of a vendor. So we had no way of estimating and comparing security maturity between vendors when going to tender.”
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“UpGuard has been a valuable tool for detecting external security threats without requiring any platform integration. With its automated reports, we are able to quickly take action against potential attacks and categorize risks based on severity. Additionally, UpGuard assists us in assessing the security health of our onboarded vendors and …
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"UpGuard provides an outsider's view of how an organization is doing in terms of vendor risk with the ever-increasing susceptibility of a cyberattack."
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“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”
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“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”
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"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."
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“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”
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"Open-Xchange uses a vulnerability scanner across the organization’s internal and external attack surfaces. While the scanner provides in-depth coverage, it doesn’t have asset discovery capabilities. It can only monitor what we know. It doesn’t have a perfect register of where every IT asset is, especially as we use dozens of …
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"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."
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"We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”
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"Having a system like UpGuard helps us sleep at night because we always know if we’ve overlooked any vulnerabilities."