“We had basic questions regarding business processes and security controls, but wanted to go deeper to provide high-level reporting that provided clarity into the vendor.”

“I look at the newsfeed to see if any companies we do business with have had a cybersecurity incident.”

"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."

"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …

“We knew no one tool would be a silver bullet, but we were looking for a solution that met the majority of our requirements without too much extra customization. When we compared the tools, UpGuard came out on top.”

“We check the dashboard daily. Our score reflects how well we are doing. The higher the score, the more confident we are in our security posture.”

“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."

"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."

"We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”

“In terms of pure security improvement across our company, we now complete hundreds of maintenance tickets, which is a massive advancement we couldn’t have achieved without UpGuard. We previously wouldn’t have detected at least 10% of those tickets, so UpGuard has enabled us to work faster by detecting issues quickly …

“UpGuard’s Cyber Risk scoring helps us understand which of our vendors are most likely to breach so we can take action now, before something happens."

"Our vendor security risk assessments are now a well-oiled machine from where we started using UpGuard."

“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”

“I take a deep dive into the technical features to help the vendor when I send a remediation request.”

"We did a group diff with UpGuard and quickly discovered that one of our web servers had a different configuration from the other six supporting the application. We restored that server’s configuration and things were back to normal. We couldn’t have done that without UpGuard.”