“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”

"Our vendor security risk assessments are now a well-oiled machine from where we started using UpGuard."

"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."

“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”

“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”

"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."

"It becomes easy to monitor hundreds of vendors on the UpGuard platform with instant email notifications if the vendor’s score drops below the threshold set based on risk or business."

"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."

“We had basic questions regarding business processes and security controls, but wanted to go deeper to provide high-level reporting that provided clarity into the vendor.”

“UpGuard’s Cyber Risk scoring helps us understand which of our vendors are most likely to breach so we can take action now, before something happens."

"We need to be audit-ready at all times, We cannot tell our clients, ‘Don’t audit us today.’ That’s not an option."

“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”

“The biggest factor for us was time, We needed a tool that wouldn’t take more time to manage than the value it provided. UpGuard was by far the most efficient and user-friendly.”

“We’re stewards of public funds, When we choose a vendor, we need to justify that decision. Now, if anyone questions why we selected a particular provider, we can point to an independent, third-party assessment. That transparency is crucial.”

“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."