“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”

“Before using UpGuard, our cyber risk management processes were very immature and still developing. Even after we started using UpGuard, we weren’t leveraging the tools the best we could.”

"We can monitor and view any vulnerabilities easily using the UpGuard dashboard, allowing us complete visibility into our security."

"UpGuard catches things that penetration testing misses and helps Xinja automate our vendor risk management processes."

“UpGuard’s Cyber Risk scoring helps us understand which of our vendors are most likely to breach so we can take action now, before something happens."

"Having an automated way to look at the attack surface is a great way to flag things like unmanned pages or EOL apps. It’s a low-hanging fruit to improve our security."

"If a vendor score drops below 600, we know there is a security issue with that vendor and we work with them to remediate that."

“We have set up notifications with UpGuard, such that if a vendor drops by 5 points, we reach out to the vendor in order to fix those security issues. These are usually issues such as SSL certificates expiring or DNS issues.”

“You see relevant information about a vendor in one place, including their location, security score.”

"We’re not just asking our vendors security questions. We’re also performing scans to confirm there are no security concerns. This helps us automate the security questionnaire process."

“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."

“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”

“I take a deep dive into the technical features to help the vendor when I send a remediation request.”

“I look at the newsfeed to see if any companies we do business with have had a cybersecurity incident.”

"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."