“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”

“It’s important for us to monitor our vulnerabilities and security ratings because our insurers expect us to effectively protect and secure their data.”

“I take a deep dive into the technical features to help the vendor when I send a remediation request.”

"Before UpGuard, conducting proper research for each vendor would eat up a lot of time – Does it comply with our requirements? Where is their data located? Do they have privacy policies."

“We had basic questions regarding business processes and security controls, but wanted to go deeper to provide high-level reporting that provided clarity into the vendor.”

"Open-Xchange uses a vulnerability scanner across the organization’s internal and external attack surfaces. While the scanner provides in-depth coverage, it doesn’t have asset discovery capabilities. It can only monitor what we know. It doesn’t have a perfect register of where every IT asset is, especially as we use dozens of …

"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."

"We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”

"Thanks to UpGuard’s custom questionnaire builder, the custom questionnaire we have created will significantly speed up our vendor assessment process. Many assessments will be reviewed and approved in only half an hour."

“We knew no one tool would be a silver bullet, but we were looking for a solution that met the majority of our requirements without too much extra customization. When we compared the tools, UpGuard came out on top.”

"Before UpGuard, our vendor risk management activities were less effective and comprehensive, even began after a vendor was onboarded. Now it's easy to monitor them via the dashboard, and it starts before they even sign the agreement."

“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”

"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."

“Before UpGuard, we had to juggle the vendors we could monitor due to our limited-licensing structure. If we partnered with a new vendor, we had to evaluate which vendors to remove to make room.”

“Third-party assessments could take up to 20-80 hours per vendor. With hundreds of vendors, it would take a team of two a full year to assess them all.”