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"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."
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"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …
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"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."
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"It becomes easy to monitor hundreds of vendors on the UpGuard platform with instant email notifications if the vendor’s score drops below the threshold set based on risk or business."
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“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”
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“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”
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“Third-party assessments could take up to 20-80 hours per vendor. With hundreds of vendors, it would take a team of two a full year to assess them all.”
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"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."
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“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”
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"Open-Xchange uses a vulnerability scanner across the organization’s internal and external attack surfaces. While the scanner provides in-depth coverage, it doesn’t have asset discovery capabilities. It can only monitor what we know. It doesn’t have a perfect register of where every IT asset is, especially as we use dozens of …
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“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."
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"UpGuard provides an outsider's view of how an organization is doing in terms of vendor risk with the ever-increasing susceptibility of a cyberattack."
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“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”
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“Before UpGuard, we had to juggle the vendors we could monitor due to our limited-licensing structure. If we partnered with a new vendor, we had to evaluate which vendors to remove to make room.”
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“UpGuard’s Cyber Risk scoring helps us understand which of our vendors are most likely to breach so we can take action now, before something happens."