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"Before UpGuard, conducting proper research for each vendor would eat up a lot of time – Does it comply with our requirements? Where is their data located? Do they have privacy policies."
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“I look at the newsfeed to see if any companies we do business with have had a cybersecurity incident.”
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"UpGuard to quickly assess the security profile of new company acquisitions to determine their impact on the company’s own security posture. The CIO notes that with so many third-party vendors to manage, immediate security score feedback is instrumental in providing accurate risk assessment."
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"We can monitor and view any vulnerabilities easily using the UpGuard dashboard, allowing us complete visibility into our security."
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"Open-Xchange uses a vulnerability scanner across the organization’s internal and external attack surfaces. While the scanner provides in-depth coverage, it doesn’t have asset discovery capabilities. It can only monitor what we know. It doesn’t have a perfect register of where every IT asset is, especially as we use dozens of …
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"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."
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“Before UpGuard, we had to juggle the vendors we could monitor due to our limited-licensing structure. If we partnered with a new vendor, we had to evaluate which vendors to remove to make room.”
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"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."
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"Having a system like UpGuard helps us sleep at night because we always know if we’ve overlooked any vulnerabilities."
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"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."
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“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”
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“Third-party assessments could take up to 20-80 hours per vendor. With hundreds of vendors, it would take a team of two a full year to assess them all.”
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"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."
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"We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”
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"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."