“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”

“We had no way of determining the overall maturity of a vendor. So we had no way of estimating and comparing security maturity between vendors when going to tender.”

“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."

"Having an automated way to look at the attack surface is a great way to flag things like unmanned pages or EOL apps. It’s a low-hanging fruit to improve our security."

"Before UpGuard, conducting proper research for each vendor would eat up a lot of time – Does it comply with our requirements? Where is their data located? Do they have privacy policies."

"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."

“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”

"Thanks to UpGuard’s custom questionnaire builder, the custom questionnaire we have created will significantly speed up our vendor assessment process. Many assessments will be reviewed and approved in only half an hour."

“The UpGuard user experience was much nicer than other platforms and easier to use, while other platforms felt more outdated and not as friendly.”

“In terms of pure security improvement across our company, we now complete hundreds of maintenance tickets, which is a massive advancement we couldn’t have achieved without UpGuard. We previously wouldn’t have detected at least 10% of those tickets, so UpGuard has enabled us to work faster by detecting issues quickly …

“We knew no one tool would be a silver bullet, but we were looking for a solution that met the majority of our requirements without too much extra customization. When we compared the tools, UpGuard came out on top.”

“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”

“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”

"UpGuard catches things that penetration testing misses and helps Xinja automate our vendor risk management processes."

"UpGuard to quickly assess the security profile of new company acquisitions to determine their impact on the company’s own security posture. The CIO notes that with so many third-party vendors to manage, immediate security score feedback is instrumental in providing accurate risk assessment."