“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”

“If you’re familiar with Active Directory Group Policy, then UpGuard makes a lot of sense. Ultimately you have this environment and you have this policy you’re applying to it. We’re also using Octopus Deploy and UpGuard uses many of the same methodologies. The two products complement each other.“

“We’re stewards of public funds, When we choose a vendor, we need to justify that decision. Now, if anyone questions why we selected a particular provider, we can point to an independent, third-party assessment. That transparency is crucial.”

“You see relevant information about a vendor in one place, including their location, security score.”

"We’re not just asking our vendors security questions. We’re also performing scans to confirm there are no security concerns. This helps us automate the security questionnaire process."

"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …

“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”

“I take a deep dive into the technical features to help the vendor when I send a remediation request.”

“I look at the newsfeed to see if any companies we do business with have had a cybersecurity incident.”

"We need to be audit-ready at all times, We cannot tell our clients, ‘Don’t audit us today.’ That’s not an option."

“We were relying on spreadsheets, emails, and a lot of back-and-forth to assess vendor security. It was slow, inconsistent, and frankly, a nightmare to manage at scale.”

“We handle vast amounts of sensitive personal and patient data, including prescription records. If a vendor’s security posture is weak, it could expose us to regulatory risk and reputational damage. We needed a solution that would streamline risk assessments and ensure compliance without slowing the business down.”

“In terms of pure security improvement across our company, we now complete hundreds of maintenance tickets, which is a massive advancement we couldn’t have achieved without UpGuard. We previously wouldn’t have detected at least 10% of those tickets, so UpGuard has enabled us to work faster by detecting issues quickly …

"UpGuard was able to give us insight immediately into our online profile and identify our cyber risk."

"Our vendor security risk assessments are now a well-oiled machine from where we started using UpGuard."