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"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."
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"We did a group diff with UpGuard and quickly discovered that one of our web servers had a different configuration from the other six supporting the application. We restored that server’s configuration and things were back to normal. We couldn’t have done that without UpGuard.”
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"We now have an automated, robust process for validating that planned changes are made correctly. That reduces regulatory and operational risk, lowers costs, and allows us to drive continuous improvement."
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"We can monitor and view any vulnerabilities easily using the UpGuard dashboard, allowing us complete visibility into our security."
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“We had basic questions regarding business processes and security controls, but wanted to go deeper to provide high-level reporting that provided clarity into the vendor.”
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"If a vendor score drops below 600, we know there is a security issue with that vendor and we work with them to remediate that."
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“We have set up notifications with UpGuard, such that if a vendor drops by 5 points, we reach out to the vendor in order to fix those security issues. These are usually issues such as SSL certificates expiring or DNS issues.”
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“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”
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“I take a deep dive into the technical features to help the vendor when I send a remediation request.”
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“I look at the newsfeed to see if any companies we do business with have had a cybersecurity incident.”
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“We had no way of determining the overall maturity of a vendor. So we had no way of estimating and comparing security maturity between vendors when going to tender.”
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“We used UpGuard because it was an easily-delegated, easily-deployed product which did what we needed it to do."
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"Vendor Risk helps us manage vendor security performance across a diverse client base. It’s easy to use, and the vendor security questionnaire module helps us track workflows, surface security and prioritise specific risks for remediation."
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"Before UpGuard, conducting proper research for each vendor would eat up a lot of time – Does it comply with our requirements? Where is their data located? Do they have privacy policies."
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“The biggest factor for us was time, We needed a tool that wouldn’t take more time to manage than the value it provided. UpGuard was by far the most efficient and user-friendly.”