57 UpGuard Testimonials

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  • "Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing …

  • "We can now get comprehensive vulnerability reports, tied directly to specific CIs. Because of this, we’ll also be able to drive end-to-end remediation processes within ServiceNow, and tie this directly back into other areas such as GRC.”

  • “UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”

  • “Before using UpGuard, our cyber risk management processes were very immature and still developing. Even after we started using UpGuard, we weren’t leveraging the tools the best we could.”

  • "The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."

  • “UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”

  • “The UpGuard user experience was much nicer than other platforms and easier to use, while other platforms felt more outdated and not as friendly.”

  • “Before UpGuard, we had to juggle the vendors we could monitor due to our limited-licensing structure. If we partnered with a new vendor, we had to evaluate which vendors to remove to make room.”

  • "Thanks to UpGuard’s custom questionnaire builder, the custom questionnaire we have created will significantly speed up our vendor assessment process. Many assessments will be reviewed and approved in only half an hour."

  • “In terms of pure security improvement across our company, we now complete hundreds of maintenance tickets, which is a massive advancement we couldn’t have achieved without UpGuard. We previously wouldn’t have detected at least 10% of those tickets, so UpGuard has enabled us to work faster by detecting issues quickly …

  • "Having a system like UpGuard helps us sleep at night because we always know if we’ve overlooked any vulnerabilities."

  • "It becomes easy to monitor hundreds of vendors on the UpGuard platform with instant email notifications if the vendor’s score drops below the threshold set based on risk or business."

  • “The biggest factor for us was time, We needed a tool that wouldn’t take more time to manage than the value it provided. UpGuard was by far the most efficient and user-friendly.”

  • “We’re stewards of public funds, When we choose a vendor, we need to justify that decision. Now, if anyone questions why we selected a particular provider, we can point to an independent, third-party assessment. That transparency is crucial.”

  • "UpGuard catches things that penetration testing misses and helps Xinja automate our vendor risk management processes."