"Our complicated environment requires attention to detail when reviewing security risks. We have many cloud-first vendors so the UpGuard platform allows us to be granular and gives us an interesting layered insight on our supply chain that could have a critical impact on our operation. As a telecommunications company providing mission-critical services, this insight is vital."
“We have set up notifications with UpGuard, such that if a vendor drops by 5 points, we reach out to the vendor in order to fix those security issues. These are usually issues such as SSL certificates expiring or DNS issues.”
"Having an automated way to look at the attack surface is a great way to flag things like unmanned pages or EOL apps. It’s a low-hanging fruit to improve our security."
"UpGuard to quickly assess the security profile of new company acquisitions to determine their impact on the company’s own security posture. The CIO notes that with so many third-party vendors to manage, immediate security score feedback is instrumental in providing accurate risk assessment."
"The UpGuard platform automatically identifies pockets of our exposure to 4th party vendor risk. When a major outage is announced, we know in a matter of minutes how this could affect our vendors’ ability to serve us and, in turn, our ability to serve our clients."
“UpGuard’s real-time security scoring system is beneficial. I get immediate feedback after releasing new functionality or responding to a highlighted risk. Seeing your security score go up is gratifying, almost like winning in a video game. Hence, it provides a psychological incentive to take care of the otherwise mundane task.”
"I run an IT Department with only two staff members. UpGuard allows me to continuously monitor my vendors and clients automatically."
"We can monitor and view any vulnerabilities easily using the UpGuard dashboard, allowing us complete visibility into our security."
"We did a group diff with UpGuard and quickly discovered that one of our web servers had a different configuration from the other six supporting the application. We restored that server’s configuration and things were back to normal. We couldn’t have done that without UpGuard.”
“The UpGuard user experience was much nicer than other platforms and easier to use, while other platforms felt more outdated and not as friendly.”
"Before UpGuard, our vendor risk management activities were less effective and comprehensive, even began after a vendor was onboarded. Now it's easy to monitor them via the dashboard, and it starts before they even sign the agreement."
"Thanks to UpGuard, 640 hours of manual testing were reduced to 30 minutes, getting the datacenter operational on time."
"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."
“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”
“I take a deep dive into the technical features to help the vendor when I send a remediation request.”