“If they had a potential accounting impact, then we would insist on a SOC 1, Type 2 or SOC 2, Type 2. If they did not have an accounting impact, we had a phone call or sent a questionnaire.”
"This multinational provides a wide range of financial services. UpGuard helps prevent data breaches, by continuously scanning their own, as well as third-party vendors helps de-risk their exposure to suppliers and enables them to be proactive in managing third-party vendor risk."
“I take a deep dive into the technical features to help the vendor when I send a remediation request.”
"UpGuard catches things that penetration testing misses and helps Xinja automate our vendor risk management processes."
"I run an IT Department with only two staff members. UpGuard allows me to continuously monitor my vendors and clients automatically."
"Upguard has helped us de-risk our organisation, with solutions that are both reliable and accurate in producing fact-based information about our key suppliers, that we can proactively act on in order to help keep our platforms secure and stable."
"Before UpGuard, conducting proper research for each vendor would eat up a lot of time – Does it comply with our requirements? Where is their data located? Do they have privacy policies."
“UpGuard’s Customer Success Managers are far more knowledgeable about their tool than other vendors we’ve worked with. The entire team understands exactly how to utilize the tool to its fullest ability.”
"If a vendor score drops below 600, we know there is a security issue with that vendor and we work with them to remediate that."
“We have set up notifications with UpGuard, such that if a vendor drops by 5 points, we reach out to the vendor in order to fix those security issues. These are usually issues such as SSL certificates expiring or DNS issues.”
"One thing that's been really impressive has been the continuous little tweaks and new features that the development team has been doing. Those things keep the solution fresh and I find the new features are really, really useful."
"UpGuard provides me an overview of the security across all the schools and helps me fix these security issues."
“The UpGuard user experience was much nicer than other platforms and easier to use, while other platforms felt more outdated and not as friendly.”
“We had basic questions regarding business processes and security controls, but wanted to go deeper to provide high-level reporting that provided clarity into the vendor.”
"By automating cyber risk detection and assessment, UpGuard has helped increase our cybersecurity performance, while getting efficiency through automation."