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"We have a pretty complex billing structure that has arisen over the years with old legacy contract terms and new terms. This has created a challenge as well to having uniform standardized billing that could be captured more systematically. Historically we've developed a home-grown billing system to accommodate the complexities, but as time went on this system proved to be unscalable and was breaking with the multitude of rules and logic. We knew then we needed to move away from this home-grown system and have a more robust billing system. We engaged Upaya Solution to help us initially design how our billing could be rewritten using our existing production/order intake system - NetSuite. Upaya is very knowledgeable with NetSuite and was able to very quickly comprehend our needs. They understood our complex elements and consulted us intimately through the whole process of designing a more refined and automated billing system. Personally, I was very comforted in knowing Upaya had such expertise with NetSuite and other applications needed, was technically adept, and was responsive in providing project management time to successfully complete this project for us. I believe a key for our success of the project was having Upaya be a good project lead, with their expertise, to make sure we had a new system that worked for us for some time to come. I would work with Upaya on future engagements without hesitation."
"Upaya helped CLH International, Inc. move over from an old accounting system to being fully functional with NetSuite. The way they approached our situation was highly professional and instructional. They broke down the installation into sections and instructed us with what needed to be done, then worked on our rushed timeframe to complete the process. Their ability to not only discuss the product and its capabilities were wonderful but they were able to understand what we were currently doing, how to move us to a better platform in a way we understood, and then help us implement with success. When the time comes, we will use the services of Upaya without hesitation."
Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and application management, as well as payroll and customer service design and operations. Founded in 1965 and operating across Australia and New Zealand, Asia, Europe and the Americas, Datacom has a successful trading history of consistent growth and profitability from a track record of delivering innovative, cost effective digital and technology solutions.
Rosedale helps your program perform to its highest potential. With CRM at the heart of successful digital marketing they build high-performing programs that are uniquely designed and built for each client they work with. They are Digital Marketers to their core, building Digital CRM programs for Enterprise clients. Their deep knowledge of and experience in eCommerce, Email Marketing, Automation, Analytics, Strategy and Marketing Operations instills the trust their clients crave when working with a partner.
Torchlite’s marketing orchestration platform enables businesses to fill gaps, collaborate with their team, and get more done. They show marketers: what to do through their best-in-class project management software, how to do it with their rich, actionable marketing templates, and who can get it done with access to on-demand, vetted experts.
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