51 Unilog Testimonials

“The amount of functionality and features Unilog provides compares with platforms that cost 5x the amount.”

“The Go90 program lived up to its promise. It’s clear Unilog has a proven plan for rapid and successful implementation. Now we can deliver a great eCommerce experience with tremendous B2B capabilities for our customers.”

"Every person that I have dealt with at Unilog, from the programmers and sales representatives, to project managers and even the president of the company, has been very good to us."

“We reserve the right to sell to plumbers, builders, and designers at levels lower than IMAP, which is expected by our trade customers. Staying at or near IMAP for consumers has stabilized our pricing and margin expectations.”

“However, as the number of product lines and SKUs grew, we knew that we couldn’t maintain the website on our own. For instance, if Moen changes a finish for a faucet and showerhead, a year could go by in the time the information gets to us and we update our website the old way.”

“Our website was set up in such a way that when customers wanted to shop for a fixture, they clicked a link that took them away from our website. That was confusing.”

“Customers have been asking us for consolidated data for years, but it wasn’t until we partnered with Unilog that we were able to deliver on their expectations.”

“We are happy with where we're at and the progress that we’ve made. Ultimately, we want to grow our business and become more efficient, and we think we can do that with this site, which we're excited about.”

“That’s what I love the most about this site – how interactive it is. Our prior sites were nothing like this.”

“We wanted to do an overall upgrade of our site but also needed more shopping options for a more positive customer experience. Unilog helped us deliver just that.”

“When I look at what makes our customers sticky, it's ease of doing business with us. And that means we need to provide them with multiple ways to transact, whether it's at our brick-and-mortar locations, email, text, phone, or eCommerce."

“Industrial distribution feels like we’re always a little bit behind of the B2C experience, riding the coattails of other industries, We knew adding a digital branch to our business would bring us into the forefront of where big box competitors are at and where the rest of our customers expect us to be.”

“When we implemented our eCommerce site with Unilog, we were kind of playing catch up [with the B2C marketplace]. We realized it would create a slight shift in how our staff and customers did business, but we also saw the value it would provide."

“Our B2B eCommerce platform has allowed us to punch way above our weight. We’re able to compete with the large players in our industry, including some of the integrated supply companies and national companies.”

“One of the biggest benefits for the customer is that our CX1 Showroom site lets them share their selections with everyone on their job. They can view their wish list, see product specs, and know exactly where each item goes. It takes the guesswork out of their project.”