34 Unify Testimonials

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  • "Our open profile must be supported by technological solutions that make it easier to work internally in a transparent and harmonized manner: that's why we have decided to grow with Unify."

  • "Siemens Enterprise Communications already knew the company's business and was providing us with good quality service. Maintaining it would lead to less impact in the changeover."

  • "Replacing our old Centrex phone system with a SIP - based communications platform has really paid off for the Town of Enfield. The new OpenScape solution significantly reduced our telephony costs while giving us a host of new communications capabilities."

  • "While the primary project driver was the elimination of a high risk situation (outdated and de-supported voice system), Sauder gained an enterprise voice solution, which was highly scalable, carrier grade resilient, centrally managed, and gained rich features and functionality."

  • "We wanted a control center solution that can be optimally adapted to the communication processes in the transport control center. OpenScape Xpert delivers the necessary flexibility for this requirement."

  • "With OpenScape Office Contact Centre, we have been able to deliver world-class customer support while also controlling costs. Moreover, we have achieved a new level of operational flexibility and can scale our resources rapidly to meet changing business demand."

  • "Our reception team now sees where everyone is and messages are standardised and easily accessed by different departments. The voicemail system is much easier to access and far more reliable. The system has greatly improved our efficiency and parents are complimentary about it which is the real proof."

  • "KIDS is delighted to have had the opportunity to work with Unify to develop and implement the OpenScape Xpert platform. The additional flexibility and utility of this system allows the clinical staff to be transferred between calls, to leave and rejoin, and allows the KIDS operator to create and deconstruct …

  • "Communications technology is becoming increasingly complex. Its operation requires specialist knowledge and ties up valuable resources. We wanted to change that with the project called 7,000 dial tones."

  • "We have challenged each other along the journey to achieve our goals, and this has led to a friendship between us; one which will inspire new opportunities in the future."

  • "We made a decision to streamline our communications processes to improve efficiency and collaboration. We needed a partner that could support us on a global scale, and we wanted a proven solution that we could standardize on."

  • "Taking your number with you is getting popular around the city. Being able to make and take calls anywhere, on their smart phones or at home offices has been convenient. Once they get it, they run with it."

  • "The Cloud communications infrastructure, created with OpenScape UC, gives us the flexibility for optimal support of our company’s sustainable growth strategy."

  • "One of the challenges we face on an ongoing basis is the gap between long-term investment cycles and rapidly-evolving technology. Sometimes, by the time a new technology is deployed, the technology has moved on."

  • "With the combination of OpenScape 4000 and OpenScape Voice and the standardized administration of both systems with the OpenScape User Management module we have the option of a soft migration from TDM technology to a standard-based softswitch solution."