34 Unify Testimonials

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  • "Since the hospital can't stop, we needed a reliable transition. Deployment went very well with no outages and no end user problems."

  • "Conference and event business over the last year increased 40%. That spike tells us that we would have lost 40% of the corporate events because we didn't have the communications technology. This represents a big ROI for us."

  • "By tapping their 'smart card' against a reader on the computer in any patient room, clinicians are logged on or off that device. When they tap out, they are not actually logged off our system completely; their current session is just disengaged from the computer they are working on at …

  • "With OpenScape Voice and the extensive OpenScape Unified Communications solutions, we have achieved more efficient inter-site collaboration, as well as cost reductions."

  • "Continuously driving efficiencies and customer service improvements is part and parcel of our team. The Unify OpenScape Contact Centre Solution has been a key enabler in our ability to deliver exceptional customer service. The power of the information we can get from the system is world-class and truly enables us …

  • "We used to organize business trips for our employees lasting up to two weeks. This travel came at a high cost, let alone the fact that our employees could not perform their regular duties while away."

  • "We made a decision to streamline our communications processes to improve efficiency and collaboration. We needed a partner that could support us on a global scale, and we wanted a proven solution that we could standardize on."

  • "Siemens Enterprise Communications already knew the company's business and was providing us with good quality service. Maintaining it would lead to less impact in the changeover."

  • "While the primary project driver was the elimination of a high risk situation (outdated and de-supported voice system), Sauder gained an enterprise voice solution, which was highly scalable, carrier grade resilient, centrally managed, and gained rich features and functionality."

  • "With constantly changing guidelines, higher education institutions are under increasing pressure to meet government targets. Siemens Enterprise Communications has implemented a reliable and scalable contact centre. This has enabled our staff to increase first call resolution, improve the clearing experience, and accurately review performance with real-time reporting during clearing."

  • "The Cloud communications infrastructure, created with OpenScape UC, gives us the flexibility for optimal support of our company’s sustainable growth strategy."

  • "We wanted a control center solution that can be optimally adapted to the communication processes in the transport control center. OpenScape Xpert delivers the necessary flexibility for this requirement."

  • "Our work with Unify has delivered enhanced customer service through greater management of information. We needed an infrastructure that would move with us. OpenScape Office LX provides the much needed flexibility and scalability as we continue to progress with a shared services agenda."

  • "Our open profile must be supported by technological solutions that make it easier to work internally in a transparent and harmonized manner: that's why we have decided to grow with Unify."

  • "We have challenged each other along the journey to achieve our goals, and this has led to a friendship between us; one which will inspire new opportunities in the future."