"We've enabled new services for clinical and ancillary staff from wireless access of patient details to RFID tagging of critical ward equipment."

"Conference and event business over the last year increased 40%. That spike tells us that we would have lost 40% of the corporate events because we didn't have the communications technology. This represents a big ROI for us."

"Siemens Enterprise Communications already knew the company's business and was providing us with good quality service. Maintaining it would lead to less impact in the changeover."

"Even in the world of telephony, all roads now lead to IP communication, which is why the strategic choice for us was OpenScape Voice. This was not necessarily for cost reasons, but because IP communication makes light work of routine tasks and improves employee satisfaction."

"We used to organize business trips for our employees lasting up to two weeks. This travel came at a high cost, let alone the fact that our employees could not perform their regular duties while away."

"By tapping their 'smart card' against a reader on the computer in any patient room, clinicians are logged on or off that device. When they tap out, they are not actually logged off our system completely; their current session is just disengaged from the computer they are working on at …

"With the upgrade to the current version of OpenScape Voice, cost savings of 20% were made possible due to the virtualization of the server environment."

"With OpenScape Voice and the extensive OpenScape Unified Communications solutions, we have achieved more efficient inter-site collaboration, as well as cost reductions."

"Our reception team now sees where everyone is and messages are standardised and easily accessed by different departments. The voicemail system is much easier to access and far more reliable. The system has greatly improved our efficiency and parents are complimentary about it which is the real proof."

"Siemens Enterprise Communications and Black Box offered an innovative and forward looking solution and service set to take our University forward. Even more, this partnership literally launched the same week as the University's new strategic plan—becomes a very real, pivotal component of CAU’s overall advancement strategy. One of our strategic …

"The Cloud communications infrastructure, created with OpenScape UC, gives us the flexibility for optimal support of our company’s sustainable growth strategy."

"With constantly changing guidelines, higher education institutions are under increasing pressure to meet government targets. Siemens Enterprise Communications has implemented a reliable and scalable contact centre. This has enabled our staff to increase first call resolution, improve the clearing experience, and accurately review performance with real-time reporting during clearing."

"Communications technology is becoming increasingly complex. Its operation requires specialist knowledge and ties up valuable resources. We wanted to change that with the project called 7,000 dial tones."

"With OpenScape Office Contact Centre, we have been able to deliver world-class customer support while also controlling costs. Moreover, we have achieved a new level of operational flexibility and can scale our resources rapidly to meet changing business demand."

"KIDS is delighted to have had the opportunity to work with Unify to develop and implement the OpenScape Xpert platform. The additional flexibility and utility of this system allows the clinical staff to be transferred between calls, to leave and rejoin, and allows the KIDS operator to create and deconstruct …