"The Cloud communications infrastructure, created with OpenScape UC, gives us the flexibility for optimal support of our company’s sustainable growth strategy."

"With OpenScape Office Contact Centre, we have been able to deliver world-class customer support while also controlling costs. Moreover, we have achieved a new level of operational flexibility and can scale our resources rapidly to meet changing business demand."

"Siemens Enterprise Communications and Black Box offered an innovative and forward looking solution and service set to take our University forward. Even more, this partnership literally launched the same week as the University's new strategic plan—becomes a very real, pivotal component of CAU’s overall advancement strategy. One of our strategic …

"With OpenScape Voice and the extensive OpenScape Unified Communications solutions, we have achieved more efficient inter-site collaboration, as well as cost reductions."

"We made a decision to streamline our communications processes to improve efficiency and collaboration. We needed a partner that could support us on a global scale, and we wanted a proven solution that we could standardize on."

"For us it was particularly important, that no disruption to normal business occurred during the installation period. Customer access remained a priority at all stages of the process. I find it very useful that you can now access almost everything using just your Smartphone. So I can now work while …

"We've enabled new services for clinical and ancillary staff from wireless access of patient details to RFID tagging of critical ward equipment."

"We have challenged each other along the journey to achieve our goals, and this has led to a friendship between us; one which will inspire new opportunities in the future."

"The HiPath 3000 system has enhanced our customer service because we can distribute calls to our specialists or deal with peaks in demand more effectively. Staff can locate each other much more effectively, which had been difficult at times before."

"By tapping their 'smart card' against a reader on the computer in any patient room, clinicians are logged on or off that device. When they tap out, they are not actually logged off our system completely; their current session is just disengaged from the computer they are working on at …

"With the combination of OpenScape 4000 and OpenScape Voice and the standardized administration of both systems with the OpenScape User Management module we have the option of a soft migration from TDM technology to a standard-based softswitch solution."

"Siemens Enterprise Communications already knew the company's business and was providing us with good quality service. Maintaining it would lead to less impact in the changeover."

"Conference and event business over the last year increased 40%. That spike tells us that we would have lost 40% of the corporate events because we didn't have the communications technology. This represents a big ROI for us."

"Even in the world of telephony, all roads now lead to IP communication, which is why the strategic choice for us was OpenScape Voice. This was not necessarily for cost reasons, but because IP communication makes light work of routine tasks and improves employee satisfaction."

"Our work with Unify has delivered enhanced customer service through greater management of information. We needed an infrastructure that would move with us. OpenScape Office LX provides the much needed flexibility and scalability as we continue to progress with a shared services agenda."