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"For us it was particularly important, that no disruption to normal business occurred during the installation period. Customer access remained a priority at all stages of the process. I find it very useful that you can now access almost everything using just your Smartphone. So I can now work while …
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"Taking your number with you is getting popular around the city. Being able to make and take calls anywhere, on their smart phones or at home offices has been convenient. Once they get it, they run with it."
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"Conference and event business over the last year increased 40%. That spike tells us that we would have lost 40% of the corporate events because we didn't have the communications technology. This represents a big ROI for us."
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"Since the hospital can't stop, we needed a reliable transition. Deployment went very well with no outages and no end user problems."
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"Our work with Unify has delivered enhanced customer service through greater management of information. We needed an infrastructure that would move with us. OpenScape Office LX provides the much needed flexibility and scalability as we continue to progress with a shared services agenda."
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"The HiPath 3000 system has enhanced our customer service because we can distribute calls to our specialists or deal with peaks in demand more effectively. Staff can locate each other much more effectively, which had been difficult at times before."
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"With the combination of OpenScape 4000 and OpenScape Voice and the standardized administration of both systems with the OpenScape User Management module we have the option of a soft migration from TDM technology to a standard-based softswitch solution."
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"With the upgrade to the current version of OpenScape Voice, cost savings of 20% were made possible due to the virtualization of the server environment."
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"While the primary project driver was the elimination of a high risk situation (outdated and de-supported voice system), Sauder gained an enterprise voice solution, which was highly scalable, carrier grade resilient, centrally managed, and gained rich features and functionality."
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"Siemens Enterprise Communications already knew the company's business and was providing us with good quality service. Maintaining it would lead to less impact in the changeover."
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"Even in the world of telephony, all roads now lead to IP communication, which is why the strategic choice for us was OpenScape Voice. This was not necessarily for cost reasons, but because IP communication makes light work of routine tasks and improves employee satisfaction."
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"We made a decision to streamline our communications processes to improve efficiency and collaboration. We needed a partner that could support us on a global scale, and we wanted a proven solution that we could standardize on."
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"Telephony wasn't our core competence, so we didn't want to make large scale infrastructure investments. We needed the right partner to design, manage and roll-out a new system in each country and then centralise things for us. We are a traditional industrial company – we operate on low margins."
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"With OpenScape Voice and the extensive OpenScape Unified Communications solutions, we have achieved more efficient inter-site collaboration, as well as cost reductions."
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"We wanted a control center solution that can be optimally adapted to the communication processes in the transport control center. OpenScape Xpert delivers the necessary flexibility for this requirement."