"We expected our partner to deliver full functionality including all equipment, software, and services in a centralized model over a single cabling infrastructure for voice, data and video. A single cabling network allowing Power-over-Ethernet (PoE) would reduce the cost of moving people around, and make PC and telephone connections substantially …

"Since the hospital can't stop, we needed a reliable transition. Deployment went very well with no outages and no end user problems."

"We've enabled new services for clinical and ancillary staff from wireless access of patient details to RFID tagging of critical ward equipment."

"Siemens Enterprise Communications and Black Box offered an innovative and forward looking solution and service set to take our University forward. Even more, this partnership literally launched the same week as the University's new strategic plan—becomes a very real, pivotal component of CAU’s overall advancement strategy. One of our strategic …

"We have challenged each other along the journey to achieve our goals, and this has led to a friendship between us; one which will inspire new opportunities in the future."

"The Cloud communications infrastructure, created with OpenScape UC, gives us the flexibility for optimal support of our company’s sustainable growth strategy."

"Our open profile must be supported by technological solutions that make it easier to work internally in a transparent and harmonized manner: that's why we have decided to grow with Unify."

"Our reception team now sees where everyone is and messages are standardised and easily accessed by different departments. The voicemail system is much easier to access and far more reliable. The system has greatly improved our efficiency and parents are complimentary about it which is the real proof."

"With the combination of OpenScape 4000 and OpenScape Voice and the standardized administration of both systems with the OpenScape User Management module we have the option of a soft migration from TDM technology to a standard-based softswitch solution."

"The HiPath 3000 system has enhanced our customer service because we can distribute calls to our specialists or deal with peaks in demand more effectively. Staff can locate each other much more effectively, which had been difficult at times before."

"One of the challenges we face on an ongoing basis is the gap between long-term investment cycles and rapidly-evolving technology. Sometimes, by the time a new technology is deployed, the technology has moved on."

"We wanted a control center solution that can be optimally adapted to the communication processes in the transport control center. OpenScape Xpert delivers the necessary flexibility for this requirement."

"Telephony wasn't our core competence, so we didn't want to make large scale infrastructure investments. We needed the right partner to design, manage and roll-out a new system in each country and then centralise things for us. We are a traditional industrial company – we operate on low margins."

"Continuously driving efficiencies and customer service improvements is part and parcel of our team. The Unify OpenScape Contact Centre Solution has been a key enabler in our ability to deliver exceptional customer service. The power of the information we can get from the system is world-class and truly enables us …

"While the primary project driver was the elimination of a high risk situation (outdated and de-supported voice system), Sauder gained an enterprise voice solution, which was highly scalable, carrier grade resilient, centrally managed, and gained rich features and functionality."