"When we talked to people and viewed their processes, it became clear what people thought they were doing and what they were actually doing were two different things. This is where process mining came in for us on a big level. We knew that we needed to assess the full …

"With Task Mining, we’re impressed how it discovered not just automation opportunities but also necessary process improvements, all of which would likely have gone undiscovered without such a powerful tool. Additionally, the wealth of metrics provided on all the discovered traces has helped us prioritize all of the opportunities, ensuring …