“Our district needed a product that could handle the business function of running a school district. Tyler provided a system that could house all financials and personnel data, making it a true system of record for us.”

"The demand for quick plan review and electronic processes were a necessity. We needed technology that would transform the services provided, making the processes more intuitive and efficient for our customers and employees."

"Results of our survey to the legal community was positive, showing overall satisfaction with the ease and convenience of the (Odyssey) File & Serve offering.” Also “Oakland County has been very pleased with the level of response, professionalism and commitment from [Tyler Technologies, formerly Wiznet] and its representatives.”

"It’s all about coordination of services for individuals. We can make a difference in someone’s life. If we can connect them to Veterans Affairs, Social Security, and other support programs, we can give them the tools to help them succeed."

"By adding new intelligence and data integrations to our chatbot services, we are seeing more efficient and accurate responses to citizens’ requests while also helping them find services they need in a more timely and efficient way. We are proud to offer some of the most innovative and useful services …

"We still need to provide services to residents based on their requests, but we also need to be proactive and equitable, which is where data can have a real impact."

"We used to have a lot of side processes; there were no end users in our district who did not have a process outside of our ERP system to function in their role. That’s really where the legacy system slowed us down. With Munis, we have the ability to streamline …

"If we can’t get them before then and they happen to have contact with law enforcement out in the community, the officer has discretion on whether to take the to jail or refer them to the LEAD program to see if they can receive help catered towards what they need.”

"Public sector investigations and program integrity activities require specific workflows, specific processes, specific reports, and the ability to be extensible and flexible for clients. We know how to provide all that because we have that experience.”

"We’ve had a lot of benefits. After implementation we were able to retire about 90 disparate standalone systems on various platforms, so that was a huge saving of time and resources.”

"The customizable features in New World Enterprise CAD allowed dispatchers to focus on what they were assigned to do, instead of worrying about the hundreds of active calls about something different."

"Things became very chaotic during Hurricane Laura, but Enterprise CAD kept working throughout everything, helping us respond as best as possible."

"Online licensing is easier. We can verify that the information provided is correct, email the invoice, process their payment, and issue the license.”

"Human workers make human mistakes. Luckily, government agencies can reduce the risks of human error and boost efficiency by automating repetitive processes."

"When you’re in this paperless environment, it enables equity and access in a variety of ways. It means we’re better for the customers we support, whether it’s the staff, students, teachers, or our vendors."