"I think the biggest win has been that the hiring managers now have all the information at their fingertips."

"MyCivic has not only gone a long way in increasing our communication with residents, but it has helped change the image of municipal government being slow to respond and not very technologically advanced. The bang for your buck is off the charts. We couldn’t be happier with it."

"The mapping capabilities are great and everything that these solutions encompass seems to be better than our old systems in every way."

"Our residents and business community are thrilled that they can now go online 24 hours a day, seven days a week and get these services provided to them from the comfort of their own home or office."

"It was not built to suit our needs, so the staff was getting frustrated with the issues. We knew we needed change, so we decided to find something that was more well suited for our staff and our community.”

"The significance of this successful effort is made particularly noteworthy because of the time saved due to the use of Tyler’s software."

“The solution Montgomery County employed using Tyler Verify can save both time and taxpayer dollars while improving accuracy and timeliness. The cost savings, accurate property information and improved communication this solution provided will greatly boost this reappraisal’s efficiency and public approval.”

"The greatest benefit is property owner confidence. Being able to show inquiring taxpayers a current image of their property as well as current images of other properties within their neighborhood makes them feel confident that we are performing accurate appraisals."

“The Tyler team was thorough, thoughtful, and could anticipate what I needed because they knew the system inside and out.”

"We are excited to fully implement an ERP system developed specifically for government entities. It provides a good fit for the unique needs of our county agency."

"The vendor portal is actually a big, big deal. We used to require vendors to email all their stuff into a central point in the Department of Finance, and it could take a while to get new vendor set up."

"We look forward to continuing our collaborative relationship with Tyler Technologies, as we further upgrade our ERP system later this year, we look forward to continuing efficiencies from this new system for many years.”

"Having more access and control over information has improved employee satisfaction and engagement. Furthermore, it has reduced HR workload."

"When the pandemic hit, we were fortunate to have two years of documents archived. Each paper that went into workflow prevented a person from moving a paper physically from one place to another. We no longer run an internal carrier service.”

"From the initial RFP and demo processes, our staff loved Munis. At roll-out, everyone caught on quickly due to the simple interface and minimal process changes required. Today, we are benefiting from a lot of additional tools that didn’t exist in the past.”