“Our citizens are really chomping at the bit to start doing online plan submittal. Online applications will really take us a big step forward.”

"Overall, I think our productivity and efficiency have really gone up with the flexibility of being able to do it the way we feel comfortable in doing it."

“The text notifications allowed us to look at our processes as a whole and afford a more efficient, expeditious way to reach our audience to help increase our appearance and compliance rates.”

“I think Tyler is the future — look at their reputation, their size, and how they are growing. Tyler’s strengths matter to us because we want to make sure we’re with a vendor that can handle the size of our 80,000 recordings a year and still ensure we’re getting the …

"We literally cut out not just the middleman, we've cut out a whole group and a layer of bureaucracy around those public records requests that is going to allow free and open access to the data."

"People see the benefit of using the applications because of the visualizations. They allow for analytics."

"The property tax data set brings data to a conversation that has been fueled by strong emotions."

“[The Sunshine Kitchen is something] we’re doing to build on the green resources we have and ensure those have a market, so agriculture in particular has a sustainable market and we create ways for people to build their own businesses out of that. The research park also will focus on …

"We believe that the data we have first belongs to citizens, and we're the caretakers of that data. It was a big step to make that our mantra, that the data was the citizens' data not the police's data."

"It supports the contact theory – if all contacts are negative, you will form a negative opinion about the police. If we can create more positive situations, then we'll have better, longer lasting relationships with the citizens we service. That will translate to more public support and understanding as well …

"There is something special happening here. We’ve saved the government money by building an open data platform at virtually no cost to the council, helped the local community to take ownership of local problems, and proved that open data isn’t just a big city game."

“We’re on a platform that provides regular updates. There’s responses on our requests for updates for security vulnerabilities. That’s huge for us.”

"What we wanted to do is be able to give our power users the ability to create their own applications, their own story maps. So that’s the road that we’ve been going down is trying to leverage ArcGIS online and let our users do a little more so that IT …

“A single vendor provides Deer Park continuity in software support operations and seamless integration among primary business applications. We envision bringing all of our city services together with a more collaborative workforce to serve our community.”

“The system allows us to have those discussions regarding the replacement of positions because of gained efficiencies.”