"Results of our survey to the legal community was positive, showing overall satisfaction with the ease and convenience of the (Odyssey) File & Serve offering.” Also “Oakland County has been very pleased with the level of response, professionalism and commitment from [Tyler Technologies, formerly Wiznet] and its representatives.”

"We can retrieve documents much more easily. Users can go in and easily index and complete document searches; whereas before, it was like ‘OK, what cabinet are they in?"

“Oakland County has been recognized as the most digitally advanced county in America by the Center for Digital Government. We achieved this distinction because of the excellent work by the county’s IT department and its vendors such as Tyler Technologies.”

“We only had 190 on the cutoff list last month. The same month last year we had 580! Tyler Notify really helps get people in to pay their bills. It helps us get the revenue in, it saves the citizen the disconnect fee and our meter readers aren’t getting overworked …

"What drove us to Odyssey is the fact that we needed a more capable system and a system that had flexibility, including the e-filing capability that it had now and what it would be able to do in the future. We also felt good about the fact that Tyler is …

"I felt a connection with everyone on the Tyler team. I liked the fact that both our salesperson and trainer were attorneys. It’s nice knowing that they not only understand Tyler and the technology, but they understand what courts do and what their needs are."

“[Incode public safety] allows for intake of reports to go through a vast majority of processes efficiently, so we can get from dispatch to disposition really, really quickly versus a long, drawn-out two or three week process.”

"You can look at one dashboard of key numbers and see what’s heading in the right direction and what can be improved. It uses real, critical data in a way to determine and understand where the county stands financially."

“When I ran for office, I knew it was very important to deliver on the promise of transparency, making sure that it was up to us now to win back the trust of the people."

"It would take about two hours of an analyst’s time to run the report, and now they do it in a number of seconds. This saved them hours of work every day with a quick refresh on Socrata."

“As a tourist-friendly city in South Florida welcoming several million visitors each year, we know we are a target for ransomware."

"Tyler Detect’s methodology is very unique in this marketplace and because of that, I believe their service sets them apart from competitors and has already shown value to our city."

"Knowing that I have security experts monitoring my traffic 24/7 for any deviant behavior is an added bonus that gives me and the county’s management team peace of mind."

“I think Tyler is the future — look at their reputation, their size, and how they are growing. Tyler’s strengths matter to us because we want to make sure we’re with a vendor that can handle the size of our 80,000 recordings a year and still ensure we’re getting the …

"We literally cut out not just the middleman, we've cut out a whole group and a layer of bureaucracy around those public records requests that is going to allow free and open access to the data."