292 Tungsten Automation Testimonials

“Fleet Support has been able to redeploy staff to concentrate on core quality processes outside of invoices and is now looking to extend the scope of the solution to process other type of documents.”

"Kofax worked hand in hand with us to do a pilot so that we could properly prove out our ROI, which we did recover in the first six months of utilization. So, immediately out of the gate, we saw the benefit, got our ROI and have continued to grow our robotic process automation program."

“If you were to ring a company and query something, you would expect at least a same day if not instant result, Nobody likes to be kept waiting. Before we implemented the Lexmark solution, we couldn’t provide that level of service.”

"By bringing banking to more South Africans, we are doing our part to improve their economic outlook and strengthen the wider economy, which helps build brighter financial futures for all."

"In a paper world, it’s hard to know what’s really happening, whether you’re behind, and, if so, why? For the first time, we can see what AP is doing."

"Today our productivity is at least three times better than with the old manual process."

"We spent a lot of time evaluating. Vendors came on-site to give demos and we followed up with customer reference calls. We narrowed it down to a couple of vendors, and ultimately decided to go with Kofax."

"Kofax Customer Communications Manager helps us to engage more effectively with customers and guarantee a high standard of communication that keeps them informed and satisfied."

"We are constantly looking for best-inclass solutions available on the market. Kofax Mobile Capture solution helped us increase customer satisfaction and improve productivity and efficiency of our bank employees. The outcome of the implementation has been phenomenal."

"We are looking forward to taking our electronic content management capabilities to the next level with Kofax solutions, and unlocking new opportunities to deliver even more responsive and attentive service to the people of Sacramento County."

“County employees from any location can access the information they need to make the right decisions and keep cases moving along. It makes for much more flexible, efficient processing and timelier delivery of benefits to citizens.”

"We knew that centralizing our AP function would help us improve, but we needed a new technology to enable that process. Kofax was able to deliver a solution that allowed us to gain efficiencies through centralization while providing an effective, easy-to-use mechanism for invoice routing and approval throughout our many facilities. The sluggish cycle time of invoice approvals was reduced by 50%."

"Thanks to Kofax Kapow, we can provide higher-quality service to clients, so they can better understand their markets and make smarter strategic decisions.”

"We really appreciated the fact that Kofax went the extra mile to understand our requirements and deliver a solution that will grow with us well into the future."

"Kofax solutions give our associates fast, easy access to the information they need to manage the end-to-end loan lifecycle and respond to customer inquiries more efficiently."