“With our new solution in place, we feel prepared to process higher volumes of loans as the economy continues to improve. And in the end, the faster loans can be processed, the more South Carolina residents will receive help with their housing needs.”

“With Kofax Communication Server we were able to benefit from a central system for fax management that considerably reduced costs, whereas with Kofax Transformation Modules we eliminated all manual processes for handling invoices. It is mandatory that our next step goes towards bringing the two systems together, and this is …

“Previously, business processes for loan servicing depended heavily on manual work. Every day, we received customer communications in the form of physical post, faxes and emails. Processing these requests requires a range of different actions, such as requesting statements, making changes to accounts, and processing payments.”

"We make considerable savings on postal charges and reduce our carbon footprint with our digital archive. Our suppliers are more satisfied, and KBC itself can better meet payment conditions and profit more from early-payment discounts."

"We worked to refine and customize the Kofax solutions so that they really fit with our unique ways of working, and we have been very impressed by the degree of sophistication and flexibility offered by Kofax Transformation in particular."

"With the new streamlined, mobile workflow, back-office staff can check documents and approve credit requests within minutes."

"As far as overall efficiency gain, the remittance project was the most significant. Whatever mail arrives in the morning gets done that day; the bank float has virtually been eliminated."

"Using the traditional, paper-based process, it takes around five working days to process a claims submission and pay money into a customer’s account. With the app, we can make payments to customers the very next day in most cases."

"We expect to considerably reduce the cost, effort and risk associated with existing paperbased processes. Improved productivity will allow us to serve more customers without increasing headcount, helping Stater stay on track for profitable growth."

"A lot of customizations that we had are now standard with ReadSoft, and we wanted to take advantage of that."

"With the digital mailroom solution, we are giving customers access to the powerful, core capabilities of Kofax TotalAgility® in a very simple form."

"Previously, it took us 20 days to close the books at the end of a month and payables were a major bottleneck. With Kofax TotalAgility our goal is to reduce that closing time to 7 days, and then ultimately 3 days."

"We no longer see bottlenecks, the system is quicker to manage and more accurate. Now the team can be deployed to resolve problems rather than pushing paper."

"With monthly reporting, you find the problem and come up with a solution, but it’s three months later before you actually see a benefit. Real-time reporting and analysis with Kofax Insight has allowed us to be far more agile and proactive."

"With open lines of communication and a wonderful support system, they have provided new opportunities for our business to grow and succeed."