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“We found quick wins with Kofax RPA by automating high volume process steps. Timeliness and accuracy are now maximized, and our support staff can focus on shoring up other process areas.”
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“We provide a huge range of insurance policies catering to customers’ full range of healthcare needs – from dental care and vision through to emergency treatment. We maintain a verification script for each product, so in total we manage nearly 50 scripts, each around thirty pages long."
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"Tungsten is the right partner for us because their RPA tool is mature and recognized at a high level in the Gartner Magic Quadrant. That industry validation gives us confidence that we’re working with a leading provider."
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"Kapow revolutionized the way we supply our research team with information, delivering unprecedented accuracy and data quality. In doing so, it greatly enhanced team members’ efficiency and ability to deliver greater value to our customers."
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"It was important for us to find a solution that enabled us to integrate the e-signature technology within iPoS on iPad easily and with little effort in order to launch it quickly."
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"We make considerable savings on postal charges and reduce our carbon footprint with our digital archive. Our suppliers are more satisfied, and KBC itself can better meet payment conditions and profit more from early-payment discounts."
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"We worked to refine and customize the Kofax solutions so that they really fit with our unique ways of working, and we have been very impressed by the degree of sophistication and flexibility offered by Kofax Transformation in particular."
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"With the new streamlined, mobile workflow, back-office staff can check documents and approve credit requests within minutes."
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"As far as overall efficiency gain, the remittance project was the most significant. Whatever mail arrives in the morning gets done that day; the bank float has virtually been eliminated."
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"Using the traditional, paper-based process, it takes around five working days to process a claims submission and pay money into a customer’s account. With the app, we can make payments to customers the very next day in most cases."
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"We expect to considerably reduce the cost, effort and risk associated with existing paperbased processes. Improved productivity will allow us to serve more customers without increasing headcount, helping Stater stay on track for profitable growth."
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"A lot of customizations that we had are now standard with ReadSoft, and we wanted to take advantage of that."
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"With the digital mailroom solution, we are giving customers access to the powerful, core capabilities of Kofax TotalAgility® in a very simple form."
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"Previously, it took us 20 days to close the books at the end of a month and payables were a major bottleneck. With Kofax TotalAgility our goal is to reduce that closing time to 7 days, and then ultimately 3 days."
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"We no longer see bottlenecks, the system is quicker to manage and more accurate. Now the team can be deployed to resolve problems rather than pushing paper."