"In order to ensure that the Customer Success Team can keep up with the high demand for our touchpoints and enable users to be successful with Lucy, we needed a solution to allow us to communicate directly with users inside of our application or allow Lucy to do the onboarding."
"After switching to Heap for analytics, we needed software that could integrate with it."
WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.
Toonimo offers a cloud based platform that enables businesses to showcase the key features of their websites by acting as a pathfinder to site visitors. Using customized rich content and natural language, website visitors are intelligently guided by delivering assistance at the right time. This generates an increase in website usability and depending on the business objective can effectively: encourage self-service, increase conversion rates and increase engagement with visitors to your site. Driven by an intelligent decision engine, the platform helps fulfill the purpose of a website – to better service visitors.
Appcues makes it easy to deliver exceptional user experiences at scale, leading to happier customers and accelerated business growth. Using their Product-Led Growth Platform, anybody can publish beautiful and personalized in-product experiences (tooltips, modals, etc.) in minutes, measure the impact on key business results, and know when and how to intervene with a human touchpoint.