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"Companies should invest almost as much in onboarding as in the main product. Sometimes more."
"In order to ensure that the Customer Success Team can keep up with the high demand for our touchpoints and enable users to be successful with Lucy, we needed a solution to allow us to communicate directly with users inside of our application or allow Lucy to do the onboarding."
WalkMe™ is an interactive online guidance and engagement platform. WalkMe™ provides a cloud-based service designed to help professionals – customer service managers, user experience managers, training professionals, SaaS providers, and sales managers – to guide and engage prospects, customers, employees and partners through any online experience. WalkMe™ has designed a platform that helps businesses eliminate online confusion, while at the same time raise efficiency and reduce costs.
Appcues makes it easy to deliver exceptional user experiences at scale, leading to happier customers and accelerated business growth. Using their Product-Led Growth Platform, anybody can publish beautiful and personalized in-product experiences (tooltips, modals, etc.) in minutes, measure the impact on key business results, and know when and how to intervene with a human touchpoint.
Pendo was founded in 2013 when alumni from Rally, Google, Cisco, and Red Hat combined their heads and hearts to build something they wanted but never had as product managers - a simple way to understand and attack what truly drives product success. With powerful analytics, in-application user feedback, and contextual guidance designed to help companies measure and elevate the customer experience within their applications, Pendo is on a mission to improve society’s experience with software.
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