"In years past, we had 20 staff members inputting registrations off of paper forms with their heads down. This year, those staff members were engaged with their heads up. They were answering member questions on the phone, and live online chat."
"Salesforce and Traction Rec gave us the capacity to expand our mission and better serve our community. Our staff has more time to focus on key initiatives, rather than spent on manual, administrative tasks."
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