"As a launchpad for online entrepreneurs, ShopBase aims to provide a seamless experience that enables as many merchants as possible to set up their stores and manage orders efficiently. The lack of automation in our shipment tracking was counterproductive as it led to many WISMO tickets, especially during the peak …

“At Ceneo this year, we have put a lot of emphasis on customer loyalty. As a company with 18 years of experience, we know that with almost 50% market reach, it is difficult for us to constantly acquire new users. We place great emphasis on retaining those present and encouraging …