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TraceFuse Case Studies

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  • Encompass-CX
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    4.8 / 5.0
    Customer References 10 total
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    Encompass-CX is a client experience platform that measures the overall health of an account base. They ingest relationship surveys and customer metrics to determine WHO at each account is having …

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  • Merren
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    4.8 / 5.0
    Customer References 10 total
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    Merren is a multichannel survey and CX platform that helps users collect customer feedback via multiple channels like WhatsApp, Facebook Messenger, Dynamic Emails, Chatbot, etc. With multichannel survey deployment, built-in …

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  • Waypoint Group
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    4.8 / 5.0
    Customer References 15 total
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    Waypoint Group’s primary offering TopBox is an account-centric customer feedback engine specially designed for B2B firms. Response rates to surveys. They often achieve 80% or more. Customer churn and expansion …

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