"Before we started using Tourwriter it was a very long process and there was a great potential for human errors. With Tourwriter, sending the booking request to the vendors is now a process that only takes a minute."

"Tourwriter travel software is very flexible. It is easy to add new products and adjust (override) prices. We have so many different tour companies with price changes and Tourwriter allows us to adjust pricing easily."

“In between the waves of covid there is a lot of interest to travel when people feel safe.”

"From the beginning, Tourwriter was there to help us with any queries regarding customer trends, system procedures and policy recommendations. They have an insight into the entire travel business that was invaluable to us when we were developing our product.”

"As small business owners, we often struggle to find time to work on the business, rather than in the business. A more efficient quoting system has undoubtedly bought us the time to do exactly this.”

"A great visual outcome of documents provided to our clients. We get a good overview of existing bookings and good reporting systems that assist in guide and vehicle allocations, invoicing and calculating quotes."

"It now takes only around 2 hours per week to complete the accounting processes."

"I still remember when I was working from home, writing emails with my first baby on my lap and our first employee in the living room."

"With challenges come opportunities."

"Tourwriter has not only changed the way we do business, it has improved the lives of every employee. Everything we do is simply more efficient and professional."

“It could take me one and a half days to create the first itinerary to give a client, even though I had a pool of paragraphs that I had written before. Now the first draft can take 20 minutes. It’s an amazing time difference.”

“Conversions are a lot higher compared to when we’ve exported the PDFs, but also, I would say compared to a lot of other people’s trip software. When people click on the link, that initial impression they get, the wow factor, really does have an effect.”

“And it has been for us, really, the face of the company. You get these itineraries with huge lovely pictures and it’s really user friendly. I send the link, and what we find very, very useful is to send the guide who’s working with the traveller the itinerary link via …

“We’ve got a lot of great images which do help, but I think the layout, the format, the maps are really, really good. And that definitely helps conversions just because it looks so professional. Plus, clients appreciate how fast we can get a really nice, bespoke itinerary back to them. …

“Tourwriter really is part of my team. It’s a huge help. It’s so much easier, I can’t even imagine going back.”