"It now takes only around 2 hours per week to complete the accounting processes."

"With Tourwriter’s itinerary builder and management software, I can shave about 50% of time off the creation process, areas where Tourwriter really helps save time is in pricing and bookings, because the costing is automatically being calculated within the pricing and bookings features.”

"We had a program from another company that no-one was working to improve it or to keep it up-to-date with the current technology. There were many bugs in the system as well."

"[Tourwriter has enabled us to] create customized itineraries for our clients, viewing a list of all the bookings made for a client and the booking statuses, and viewing a list of all bookings made for different clients under the same supplier."

"From the beginning, Tourwriter was there to help us with any queries regarding customer trends, system procedures and policy recommendations. They have an insight into the entire travel business that was invaluable to us when we were developing our product.”

"As small business owners, we often struggle to find time to work on the business, rather than in the business. A more efficient quoting system has undoubtedly bought us the time to do exactly this.”

"A great visual outcome of documents provided to our clients. We get a good overview of existing bookings and good reporting systems that assist in guide and vehicle allocations, invoicing and calculating quotes."

"I still remember when I was working from home, writing emails with my first baby on my lap and our first employee in the living room."

"With challenges come opportunities."

"Tourwriter has not only changed the way we do business, it has improved the lives of every employee. Everything we do is simply more efficient and professional."

“It could take me one and a half days to create the first itinerary to give a client, even though I had a pool of paragraphs that I had written before. Now the first draft can take 20 minutes. It’s an amazing time difference.”

“Conversions are a lot higher compared to when we’ve exported the PDFs, but also, I would say compared to a lot of other people’s trip software. When people click on the link, that initial impression they get, the wow factor, really does have an effect.”

“And it has been for us, really, the face of the company. You get these itineraries with huge lovely pictures and it’s really user friendly. I send the link, and what we find very, very useful is to send the guide who’s working with the traveller the itinerary link via …

“We’ve got a lot of great images which do help, but I think the layout, the format, the maps are really, really good. And that definitely helps conversions just because it looks so professional. Plus, clients appreciate how fast we can get a really nice, bespoke itinerary back to them. …

“Tourwriter really is part of my team. It’s a huge help. It’s so much easier, I can’t even imagine going back.”