65 Tourwriter Testimonials

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  • “My major concern was to find a system that would effectively save us time in all our daily operations like quotations, bookings, vouchers editing and so on.”

  • "I had lots of ideas to scale but didn’t want to be bogged down with day to day admin, particularly with the high season on the way Tourwriter is [an] enterprise level software designed for small tour companies - it means I can work similar to how big travel companies work and it is very easy."

  • “Conversions are a lot higher compared to when we’ve exported the PDFs, but also, I would say compared to a lot of other people’s trip software. When people click on the link, that initial impression they get, the wow factor, really does have an effect.”

  • "It is comforting to know that you can rely on your tour booking software, even in the tough times."

  • "[With Tourwriter] it is much simpler to assign tasks, for all member of the team to discover necessary information about tours, clients and suppliers and for us all to have a greater confidence that tasks will not accidentally slip through the cracks."

  • "I can honestly say that we could not survive without Tourwriter now, given the complexity and scope of this growing business."

  • "We are able to export all our sales and purchase data to Xero which locks down the client file in TW and allows our accounts team to receive and pay invoices directly from our suppliers without having to interrupt our itinerary managers work day."

  • "We had a program from another company that no-one was working to improve it or to keep it up-to-date with the current technology. There were many bugs in the system as well."

  • "I mostly value how stable and reliable Tourwriter is. If there ever is a problem I know the support and reports teams are always on standby to help."

  • "From the first point of contact until after you have returned home. Nothing is too much trouble and our friendly team is always happy to hear from you. When I left previous companies it felt like I was abandoning those relationships and I felt the easiest way around this was to start a company where relationships with our guests could be nurtured on a long term basis."

  • "Our promise to our customers is all about giving them peace of mind. We want every one of our customers to have an exceptional vacation and these promises are all about making sure that happens."

  • "We can generate a beautiful itinerary but also I love the idea we can also have a one-page itinerary with services and prices. In just a few minutes I can design an amazing experience for a customer."

  • "With Tourwriter we can invest more of our time into designing the perfect travel experience. Knowing that the platform has our back when it comes time to create the tangible documents is a huge relief."

  • "We really believe in crafting inspiring experiences and fostering a connection to the local community – we’re thrilled to have been recognized by Pure Life for this."

  • “We were able to turn a task that typically takes hours, into something that takes minutes. It’s a no-brainer!”