191 TouchBistro Testimonials

"Blows our old POS system out of the water. Dynamic product, always improving the software. It has made our customer service quicker and more accurate; and it’s easy to train staff."

“I love just how fast the system works. The backend reporting is incredibly easy to use and the ability to easily modify the menu is genius.”

"TouchBistro is straightforward and easy to use. The layout is seamless and intuitive – it takes very little time to train staff on how to use it. I like being able to customize the reports I get mid-shift and at the end of the night. I can include all the information I find necessary and leave off the reports that aren't necessarily relevant to me. Overall, TouchBistro is easy to use, affordable, and has a great reputation."

“An inventory system that will give you daily alerts will give you a much quicker pathway to understanding where your money is coming from.”

“We needed something a little bit more robust and [that would let] customers see their points on their phone and feel like they were going to be earning something once they spent a certain amount and money with us.”

"If you want to be in control of your business, if you want to work with a company that’s there to support you – TouchBistro is the company to choose."

“We started a gift card system because we had quite a lot of demand for it. A lot of guests come here for special occasions so they like to buy gift cards for birthdays or celebrations. [Gift cards are] an easy way for one customer who enjoys our restaurant to give a gift to somebody else."

“TouchBistro’s Online Ordering system has really helped us. To our surprise, we’ve had a tremendous influx of customers recently. People get a little nervous about standing in line, or they don’t wanna stand in a long line and wait, so now they have that option [to order] through the online ordering system. They can place their order in the comfort of their own home, on their time. They can even order it for a couple hours later so that it’s ready when they’re ready to pick it up. And then they don’t have to come wait in line or deal with the crowds.”

“At DaiLo we use TouchBistro POS. It’s very integrated, it’s very comprehensive, and it has a very user-friendly interface. It’s a system that really helped us along. I think if TouchBistro wasn’t around, who knows if we would’ve been around for so long.”

“My favorite thing about TouchBistro Payments is the offline aspec. If we lose internet connection, we’re still able to process all of our payments, still function as a restaurant, and then when it comes back up, we’re able to batch out.”

"We really saw who our partners were when COVID hit. TouchBistro reached out, they were committed to us, and they found ways to help us during that dark time so we could continue to operate."

“Because of [TouchBistro’s] reports we noticed that one of our best-sellers was the [taco] tasting platter. So we decided to add another tasting platter. Instead of six tacos, [it’s a] 10-taco tasting platter.”

“I really enjoy the mobile app. It gives us the ability to check in on how the place is doing. I like that it integrates into the phone and you get messages with cancellations and reservations modifications, so it always keeps us in the know."

“A huge component of why we grew when others were failing and shrinking was that we have a bigger view than that this is just about selling food and liquor. Helping other restaurants is consistent with our theme of honest eats and viewing the business as having a bigger role in our local community.”

“When I introduced the TouchBistro Point of Sale, our sales doubled. We’re saving money because it maximizes our staff’s time. And TouchBistro is far superior to any other point of sale system in terms of how user-friendly and customizable it is, which makes it easy to train my staff on how to use it. Plus, it lets us give our customers the best experience possible because we have more time on our hands.”